Search and apply online for jobs through Bilingual Recruiters Inc., leader in bilingual French and English recruitment. Find permanent and contract bilingual job opportunities.en-ushttp://jobs.bilingualrecruiters.com/sites/bilingualrecruiters/images/bilingual-recruiters-email-.pngjobs.bilingualrecruiters.com720Job Code: #244
Title: Bilingual Client Service Representative
Job Location: Toronto Ontario

Job Description:

Salary: $38,000 - $42,000

Department/Function:

Investor Reporting is responsible for maintaining the records for investors of various Investment Companies that offer investments such as Pooled Funds and Mutual Funds. Along with maintaining records, reporting is provided to unit-holders, all in accordance with government policies, tax laws and national policies.

Purpose:

The position will be primarily responsible for professionally answering all incoming Client and Advisor calls of the Client Services Unit.

Key Job Responsibilities:

- Assist in professionally answer all incoming Client and Advisor calls
- Complete Client and Advisor follow ups for LOI invoices, trade rejections, deletions and outstanding items
- Work with Dealerships and Clients to maximize efficiency
- Log, research and recommend solutions to problems from Clients or Advisors
- Work with Supervisor to produce accurate Quality+ and SLS statistics
- Inform Supervisors of any systemic problems
- Message all accounts with unusual activity
- Set up and monitor Print director functionality
- Specialized IROD reporting for Clients

Key Contacts:

Internal External

Valuations Clients

Custody Dealers/Brokers

Cash Management Other Custodians

Relationship Management Intermediaries

Customer Services Fundserv

Relationship Management IFIC

Qualifications:

- 1-2 years experience with in a Mutual Fund Company or Financial Institution
- Post Secondary Education, preferably in Business or Finance
- Must possess excellent communications (written & oral) skills
- Strong working knowledge of PC applications such as Word and Excel
- Sound knowledge of the Mutual Funds industry
- MUST have CFC or IFIC.

Preference will be shown for candidates who have:

- Completion of the Canadian Securities Course
- Completion of the Mutual Funds Operations Course (recommended upon employment)
- Previous experience using Unitrax

Other Requirements:

- Willingness to take Industry related courses
- Must be bilingual English/French), both oral and written
- Stay up-to-date with industry and tax regulation requirements and changes
- Ability to work overtime as required

A few reasons why it’s great to work for this company:

- FULL benefits
- Excellent working environment
- Employee-first approach
- Company Pension plan

If you are qualified and interested in this role, please apply today!

To apply to this position please forward your resume as an MS Word attachment to: workopolis@bilingualrecruiters.com

If you have already been in contact with a consultant from Bilingual Recruiters, please contact them directly to confirm your interest in this position.

Due to the high volume of resumes received please be advised only those selected for an interview will be contacted. No phone calls please.

Also, to view other Bilingual Positions, please visit our website at www.bilingualrecruiters.com]]>http://jobs.bilingualrecruiters.com/job/Toronto-Bilingual-Client-Service-Representative-Job-ON/1063093/106309310630932012-06-17Bilingual Recruiters Inc.Otherfull-timeUSDstarting0BSToronto, Ontario, CanadaJob Code: #485
Title: Casual Bilingual Monitoring and Response Officer
Job Location: Mississauga ON

Job Description:

Salary: $23.00/Hour

Have you recently graduated from a Police Foundations or similar program and want to gain valuable work experience in the security industry? Do you have Emergency Medical Services, 911 dispatch or access control center experience?

Our client, a global leader in the security services industry, is currently seeking three dynamic team players with dispatching and/or logistics experience to join its monitoring and security center and build their career.

In this role you will be monitoring incidents using a variety of technologies: closed circuit television feeds, global positioning systems, phone lines, and alarm systems.

The main responsibility of the Bilingual Monitoring and Response Officer is to ensure proper responses are taken and that the safety of our client’s personnel is maintained: appropriate responses are dispatched when an event occurs, and that all pertinent information is logged appropriately.

Our client is seeking individuals who are comfortable working in a fast paced environment that may have stressful situations that need to be handled in a time critical fashion. You will be communicating with personnel in the field across the country, so effective communication skills in both English and French is essential.

This is an armed position, and training will be provided if you do not possess a firearms license. This is a casual position within a 24/7 environment, in which you may be asked to work in varying shifts. This role will lead to a permanent role for the right candidate.
Responsibilities and Qualifications:

- Ensuring that all security and operational procedures, policies and standards are adhered to
- Fluency in French and English is a must.
- Ability to work effectively in a fast paced environment with multiple job tasking
- Organized with the ability to make decisions
- Must be a computer literate team player, with excellent oral and written communication skills
- Having the ability to organize, and prioritize work activities to efficiently accomplish tasks and meet objectives
- Demonstrated commitment to teamwork: willingness to work with others in achieving departmental goals.
- Demonstrate a willingness to participate in departmental activities, training
- Ability to maintain confidential information]]>http://jobs.bilingualrecruiters.com/job/Mississauga-Casual-Bilingual-Monitoring-and-Response-Officer-Job-ON/1095993/109599310959932012-06-17Bilingual Recruiters Inc.Security/Protective Servicesfull-timeUSDstarting0BSMississauga, Ontario, CanadaJob Code: #496
Title: Bilingual Training Coordinator
Job Location: Longueuil QC

Job Description:

Salary: $31,000 - $35,000

Bilingual Training Coordinator

Our client is an international leader in performance improvement strategies. They offer solutions to companies worldwide in training, engineering, environmental and support services, sales, management consulting and e-learning solutions. They constantly improve organizational performance and competitiveness through the effective integration of people, processes and technologies.

They are currently looking for 2 outgoing and motivated Bilingual Training Coordinators to support one of their many clients within the aerospace industry. Based out of Longueuil, the successful candidates will coordinate the training and courses, provide administration and customer service.

Responsibilities:


- Plan and coordinate the different courses and programs
- Register individuals on courses and provide information about them
- Coordinate all the logistics for courses, rooms and trainers, both locally and globally.
- Send confirmation letters to course attendees
- Input information and data, create, maintain and issue reports
- Manage employee training records and compliance reporting
- Ensure training materials are available, acquire software training licenses, online accesses, etc.
- Assist in developing Training Guides, Tools, Forms, Grids, Job Aids and other support tools.

Qualifications:

- Bilingual, French and English, oral and written, is required
- 2 – 3 years experience in Human Resources, Training Coordination, Customer Service, Administration or Data Entry
- SAP knowledge is a strong asset
- Proficient with Microsoft Office
- Strong Excel skills are required
- Knowledge of manufacturing and/or aerospace environment is an asset
- Above average communication skills

If you are qualified and interested in this position, please apply today!]]>http://jobs.bilingualrecruiters.com/job/Longueuil-Bilingual-Training-Coordinator-Job/1104655/110465511046552012-06-17Bilingual Recruiters Inc.Administrative/Clericalfull-timeUSDstarting0BSLongueuil, Quebec, CanadaJob Code: #507
Title: Bilingual Insurance Verifier
Job Location: Toronto Ontario

Job Description:

Salary: $30,000 - $33,000

Bilingual Insurance Verifier

Our Client is one of Canada's leading suppliers of Medical, Life, Health and Travel insurance coverage. Their number one dedication is to fulfilling their customers’ needs and understanding their life concerns.

In order to continue providing and developing effective protection and surpassing their clients’ needs, they are currently seeking a dynamic and professional Bilingual Insurance Verifier. In this role, you will be responsible for verifying and confirming customer insurance application information. You will contact customers and proceed with telephone verifications following a script and submit verified application information in a timely manner. The successful candidate will have excellent communication skills, be attentive to detail and provide professional customer service.

Qualifications:

- Bilingual, English and French, is required
- Call/Contact center experience is preferred
- Proficient with Microsoft Office
- High School diploma
- Understanding of medical terminology is an asset

Requirement:

Monday to Friday 9am to 5pm.

- Minimum 1 to 2 years of customer service experience
- Working knowledge of life insurance preferred

This is an excellent opportunity to start a career with an outstanding organization. Apply now!

J2W: FIN]]>http://jobs.bilingualrecruiters.com/job/Toronto-Bilingual-Insurance-Verifier-Job-ON/1127928/112792811279282012-06-17Bilingual Recruiters Inc.Administrative/Clericalfull-timeUSDstarting0BSToronto, Ontario, CanadaJob Code: #606
Title: Minerals Drilling Company, Chief Operating Officer - COO
Job Location: North Vancouver BC

Job Description:

Salary: $125,000 and up

Minerals Drilling Company, Chief Operating Officer - COO

Our client services explorations companies around the world, providing a variety of drilling services and expertise to the mineral drilling industry. They are a well renowned reference in the industry, due to their efficiency, productivity and vision. They also offer a stable, safe and rewarding workplace for their employees.

They are currently seeking a Chief Operating Officer (COO) to oversee, direct and manage the drilling operation. The successful candidate will coordinate equipment, personnel and supplies amongst their different divisions as well as bidding activities, budgeting, revenue forecasts and overall operational planning.

Responsibilities:


- Plan, develop and implement strategies for operational management and development according to budgets and timescales
- Establish and maintain appropriate systems for measuring necessary aspects of operational management and development.
- Monitor, measure and report on operational issues, opportunities and development plans and achievements within agreed formats and timescales
- Manage and develop direct reporting staff throughout different divisions
- Manage and control divisional expenditure within agreed budgets
- Liaise with other functional/departmental managers to understand all necessary aspects and needs of operational development and to ensure they are fully informed of operational objectives, purposes and achievements
- Maintain awareness and knowledge of contemporary operational development practices and methods and provide suitable interpretation to directors, managers and staff within the organization
- Contribute to the evaluation and development of operational strategy and performance in co-optation with the executive team
- Ensure activities meet with and integrate with organizational requirements for quality, health and safety, legal stipulations, environmental policies and general duty of care

Qualifications:

- Experience in Management of multiple location operations
- Mining and or Mineral Exploration sector industry experience
- Diamond Drilling industry experience is a strong asset
- Experience in strategic planning and execution, negotiating, change management procedures and increasing productivity levels
- Degree in Business, Management, Engineering or related field
- Above average communication skills both written and oral
- Proficient with Microsoft Office (Word, Excel and PowerPoint)

If you are qualified and interested in this position, please apply today!

J2W: OTHER]]>http://jobs.bilingualrecruiters.com/job/North-Vancouver-Minerals-Drilling-Company%2C-Chief-Operating-Officer-COO-Job-BC/1294706/129470612947062012-06-17Bilingual Recruiters Inc.Business/Strategic Managementfull-timeUSDstarting0BSNorth Vancouver, British Columbia, CanadaJob Code: #612
Title: Customer Demand Planner
Job Location: Brampton ON

Job Description:

Customer Demand Planner

Our client is a global leader in the building construction materials industry. They are currently seeking several Customer Demand Planners to join their Logistics team. In this role, you will be responsible for coordinating the allocation and dispatch of products to customers and ensure the proper inventory balance and inventory integrity in each warehouse.

Responsibilities


- Allocate available inventory to customer orders through creation of pick lists
- Dispatch pick lists to freight carriers and follow up on shipments to ensure all orders are properly shipped and received
- Coordinate inventory between warehouses to ensure balanced product mix at each shipping location
- Maintain and coordinate cycle count program for each warehouse, verify results and resolve discrepancies
- Perform inventory analysis and quarterly count maintenance
*

Qualifications

- 5 years experience in a logistics role: inventory management or analysis, stock allocation, pick list creation, supply demand planning, shipping, dispatching, etc.
- Proficient with Microsoft Office
- Computer literate
- Degree or Diploma is preferred
- Bilingual, English and French, oral and written, is a strong asset

If you are qualified and interested in this position, please apply today!

J2W: OTHER]]>http://jobs.bilingualrecruiters.com/job/Brampton-Customer-Demand-Planner-Job-ON/1310304/131030413103042012-06-17Bilingual Recruiters Inc.Logistics/Transportationfull-timeUSDstarting0BSBrampton, Ontario, CanadaJob Code: #646
Title: Customer Service Representative
Job Location: Brampton ON

Job Description:

Customer Service Representative

Our client is a global leader in the building construction materials industry. They are currently seeking several Customer Service Representatives to join their Logistics team. In this role, you will be responsible for building and maintaining good relationships with assigned customers; keep the loyalty and satisfaction of customers as well as increase revenue through soft sales.

Responsibilities


- Respond to allocated customers via e-mail, telephone and fax in regards to inquiries, shipping and inventory needs
- Prepare loads, book containers and organize transportation of orders
- Schedule loading with freight forwarders, trucking companies and CN Rail
- Take orders, check pricing and credits
- Place orders to proper plants
- Set-up new product numbers and special color orders
- Track orders for customers

Qualifications

- 1 – 2 years’ experience in Customer Service
- Experience in Customer Service distribution
- Proficient with Microsoft Office
- Computer literate
- Post Secondary education is preferred
- English oral and written

If you are qualified and interested in this position, please apply today!

J2W: CSR]]>http://jobs.bilingualrecruiters.com/job/Brampton-Customer-Service-Representative-Job-ON/1396663/139666313966632012-06-17Bilingual Recruiters Inc.Customer Service/Client Carefull-timeUSDstarting0BSBrampton, Ontario, CanadaJob Code: #660
Title: Bilingual Contracts Specialist
Job Location: Mississauga ON

Job Description:

Salary: $78,000 - $85,000 + Bonus

Our client, is a leader in their industry. New innovations combined with having outstanding employees have propelled this company to incredible levels of success and growth! Due to this amazing growth, they currently have a need for a Bilingual Contracts Specialist.

Responsibilities:


· Reporting to Contract Manager in support of Sales

· Reviewing/drafting/negotiating changes to new and existing standard form courier services agreements through to completion and execution

· Reviewing and advising on Requests for Proposal, Information and Quotation

· Reviewing/drafting/negotiating Confidentiality/Non-Disclosure Agreements

· Responding to miscellaneous questions/requests from Sales and Proposal Centre

· Ensuring compliance with processes and existing company policies

· Obtaining and documenting approvals through internal approval process

· Managing a contract management system, including a bring-forward system to monitor document activity (document flow, renewal, expiry, special terms, etc.)

· Maintaining a work-in-progress system accessible by team

· Attending internal and external client and customer meetings

Qualifications:

· Fluent in English and French, both written and oral, including legalese

· Strong interpersonal skills

· Customer service oriented with an energetic, positive attitude

· Team player willing to share information and guidance with a view to continuous improvement

· Strong work ethic

· Knowing when to exercise independent judgment and when to seek direction

· Detail oriented with pride in work product and proactive work habits

· Exceptional organizational skills

· Strong drafting and negotiation skills

· Able to properly prioritize and work within strict deadlines and time constraints

· Proficient in Word and Outlook

· Access database and document management system experience would be an asset

· Institute of Law Clerks of Ontario Associates Level or higher designation

· Minimum 5 years experience as a bi-lingual contract specialist or equivalent in a corporate commercial environment

· Must have law firm experience

Please Note: A Bonus plus A VERY generous benefits package is available to the right candidate.

If you are qualified and interested in this position, apply today!

J2W: OTHER]]>http://jobs.bilingualrecruiters.com/job/Mississauga-Bilingual-Contracts-Specialist-Job-ON/1425524/142552414255242012-06-17Bilingual Recruiters Inc.Legalfull-timeUSDstarting0BSMississauga, Ontario, CanadaJob Code: #666
Title: Bilingual Account Coordinator
Job Location: Mississauga Ontario

Job Description:

Salary: $35,000 - $40,000

Our client, is a leader in the Promotional Display Industry. Due to continued growth, they are looking to add another talented member to their team. If you are looking for an exciting new challenge with an excellent opportunity to grow within the organization, then read on!

Position Summary:

We are currently seeking a Bilingual Inside Sales/Customer Service Representative to provide support to the Manager of the facility as well as providing frontline customer support both in the showcase area of the office as well as the warehouse (when necessary). You will be working with the Sales team to provide service and support to their customers. You will work to resolve customer inquiries and to fulfill order requirements, in conjunction with the Sales team.

Position Responsibilities:

- Respond to customer inquiries received via phone, fax and email;
- Working with customers, identify their needs and respond as quickly as possible;
- Introduce new products and promotions to the client base to increase sales;
- Manage, maintain and update customer contact database;
- Maintain and develop our customer database to support marketing initiatives;
- Tracking and tracing sales orders through the shipping companies;
- Develop a good rapport with customers and suppliers;
- Set-up displays for customers (when required);
- Load displays into customer’s vehicle (when required);
- Participate in meetings and training as appropriate;
- Processing return and warranty authorization requests;
- Keeping up to date on all related sales and marketing initiatives;
- Attendance at trade shows, special events when necessary; and
- Perform other office and warehouse duties as assigned.

Qualifications:

- Must be fluent in English and French;
- Strong computer skills with a knowledge of MS Office applications and programs;
- Must have two (2) years of relevant Inside Sales/Customer Service experience;
- Excellent listening and telephone skills;
- Excellent communication skills, both oral and written;
- Strong analytical skills and attention to detail;
- Proficiency in the use of computers and the Internet;
- Ability to multi-task and set priorities;
- Ability to understand and follow oral and written instructions;
- Ability to successfully work both independently and as part of a team;
- Friendly and professional, must be approachable and willing to assist other team members;
- Must have own vehicle;
- Be able to lift 40 lbs.; and
- QuickBooks software knowledge an asset.

Please Note: Full benefits available to the right candidate.

If you are qualified and interested in this role, please apply today!

J2W: CSR]]>http://jobs.bilingualrecruiters.com/job/Mississauga-Bilingual-Inside-SalesCustomer-Service-Representative-Job-ON/1438632/143863214386322012-06-17Bilingual Recruiters Inc.Customer Service/Client Carefull-timeUSDstarting0BSMississauga, Ontario, CanadaJob Code: #649
Title: Bilingual Inbound Telephone Sales Specialist
Job Location: Toronto Ontario

Job Description:

Salary: TBD

Inbound Bilingual Telephone Sales Specialist (French & English)

Our Client’s Description
TD is a great organization powered by great people who want to make a difference every day. Our over 81,000 employees world-wide are a big part of what makes TD stand out from any other organization. Every day, we deliver legendary customer and client experiences to our approximately 19 million customers. We’re an award-winning organization that reinvests constantly to ensure future growth.

We’re recognized as an extraordinary place to work that embraces diversity, where everyone is respected and valued. TD is the sixth largest bank in North America by branches, with many exciting and challenging career opportunities in our four key businesses:
- Canadian Personal and Commercial Banking - including TD Canada Trust and TD Insurance
• Wealth Management - including TD Waterhouse and an investment in TD Ameritrade
• U.S. Personal and Commercial Banking - including TD Bank, America’s Most Convenient Bank
• Wholesale Banking - including TD Securities

Department Overview
TD Canada Trust is TD Bank Financial Group's customer-focused personal and small business banking business. Serving more than 11 million customers nationally, TD Canada Trust provides a full range of financial products and services through its retail branch network, telephone, Internet banking, and ‘TD Green Machine’ automated banking machines.

Direct Channel is a centralized telephone sales channel which is able to cost effectively reach TD Canada Trust customers and external prospects through various marketing and advertising initiatives. We are looking for enthusiastic, energetic individuals who are interested in being part of a team committed to superior customer service.

Job Description
- Handle inbound calls from new and established TD Canada Trust customers and offer TD Canada Trust products and services to meet the customer’s needs
- You will meet formalized objectives for sales, productivity, compliance and quality.
- You will provide consistent, superior service to every customer by utilizing all available tools and resources.
- You will identify and act upon all sales opportunities, and refer clients to other appropriate business units within TD Canada Trust.

Job Requirements
- You have exceptional customer service skills and a passion for sales.
- You must be able to multi-task and demonstrate strong problem solving skills.
- You must exhibit excellent attention to detail and the ability to accurately process transactions.
- Strong verbal and listening skills are essential for this position as well as a proven sales record.
- Candidates must be enthusiastic team players and willing to take an active role in campaigns and business building initiatives.

Why this position
- You will receive extensive product and sales training as well as regular coaching to ensure your success in the role.
- Various scheduling rotations may be available.
- Employment Opportunities are available in GTA and London Ontario
- Both Full time and Part time positions offered
- Applicants must be flexible to work a variety of shifts in an environment that operates 24 hour a day, 7 days a week, 365 days a year

Apply now to join a stable, growing company that offer great benefits, a generous compensation plan and a bright future!

J2W: CSR]]>http://jobs.bilingualrecruiters.com/job/Toronto-Bilingual-Inbound-Telephone-Sales-Specialist-Job-ON/1442506/144250614425062012-06-17Bilingual Recruiters Inc.Customer Service/Client Carefull-timeUSDstarting0BSToronto, Ontario, CanadaJob Code: #683
Title: Agent de Reclamation Bilingue / Bilingual Desk Adjuster - Level 2
Job Location: Montreal QC

Job Description:

Salary: $45,000 - $50,000

Bilingual Desk Adjuster – Level 2

Company overview

With a presence in over 70 countries, our client is a world leader in claims management solutions to the risk management and insurance industry. They offer comprehensive, integrated claims services, business process outsourcing and consulting services.

They are looking for career-oriented insurance professionals to join their organization. If you have a passion for customer service, a commitment to exceptional quality, and are looking for a company that can provide you with a career path full of field and management possibilities, this might be for you!

Essential Job Functions
- Conduct investigations of all aspects of reported claims.
- Evaluate, Negotiate and settle claims via telephone and correspondence
- Ensure Accurate recording, reporting and presentation of file
- Ensures compliance with client programs, company and industry standards
- Reviews medical records and assesses and reserves for damages

Requirements
- Must have CIP licence (Chartered Insurance Professional)
- Minimum 4 to 5 years in claims handling
- Bilingualism (English and French)

Other Skills and Abilities
- Superior negotiation skills
- Superior customer service skills
- Excellent time management and organizational skills
- Computer savvy

If you are qualified and interested in this position, please apply today!

J2W: FIN]]>http://jobs.bilingualrecruiters.com/job/Montreal-Bilingual-Desk-Adjuster-Level-2-Job/1482430/148243014824302012-06-17Bilingual Recruiters Inc.Accounting/Finance/Insurancefull-timeUSDstarting0BSMontreal, Quebec, CanadaJob Code: #699
Title: Bilingual Inside Sales Account Manager
Job Location: Montréal QC

Job Description:

Salary: $30,000 Base + Commission

Bilingual Inside Sales Account Manager

Company overview

As a leading North American provider of IT solutions and services, helping small, mid-market, enterprise and public sector organizations harness the power of innovation is our clients guiding principle. To do this they offer the best of all possible worlds. That includes the efficiency, reliability and cost-savings of a national IT supplier along with the personal touch and technical expertise of a local solutions provider. From in-person consultations to advanced solution design, delivery and implementation services, they’re redefining the level of service customers have come to expect from a trusted technology advisor. Being voted as one of Canada’s 50’s best workplaces, for consecutive years, shows that our client takes care of its employees and is focused on growth in the years to come!

Essential Job Functions
- Find/create incremental business opportunities and drive closure within the dedicated customer account base
- Consult with dedicated customers and assist in overcoming business problems they face by utilizing our Tech Sales and Licensing Sales teams
- Build business relationship and must be well spoken
- Efficient processing of quote and order requests received via telephone, e-mail and facsimile in a timely and efficient manner
- High level of commitment to exceptional customer service and relationship building

Requirements
- Must have University Degree
- Minimum 1 to 2 years in customer services or retail industry
- Bilingualism (English and French) is mandatory
- Must complete the Inside Sales Representative Comprehensive Training Program
- Ability to work both individually and in a team environment

Other Skills and Abilities
- Superior communication skills
- Superior customer service skills
- Excellent time management and organizational skills
- Computer savvy
- Must be service oriented
- Will be dealing with multiple Screens at once, must be focused

Advantages of working for this Client
- Full benefits
- Paid training
- Working for one of Canada’s TOP 50 employers
- Commission incentive for productivity

If you are qualified and interested in this position, please apply today!

J2W: SALES]]>http://jobs.bilingualrecruiters.com/job/Montr%C3%A9al-Bilingual-Inside-Sales-Account-Manager-Job/1515324/151532415153242012-06-17Bilingual Recruiters Inc.Sales/Business Developmentfull-timeUSDstarting0BSMontréal, Quebec, CanadaJob Code: #707
Title: Bilingual Tax Manager/Remittances - Indirect Tax
Job Location: Quebec City QC

Job Description:

Salary: $55,000 - $90,000+

Our client, is recognized as one of Canada's top employers. As one of the leading authorities in financial accounting, consulting, and tax planning, they are considered to be one of the “Big Four” accountancy firms. Their Commodity Tax team provides solutions regarding GST, PST, customs duties, employer health tax, workers' compensation and payroll taxes. Team members identify planning opportunities to help clients minimize their tax burden as well as fulfill compliance responsibilities and avoid penalties. When necessary, our team members negotiate with tax authorities on clients' behalf.

We are currently seeking a Manager or Senior Manager to manage multiple and challenging refund and recovery engagements and to contribute to the delivery of innovative tax planning ideas for our diverse clients. This position offers excellent opportunities for teaming, leadership, and career advancement to the right candidate.

Responsibilities:

- Demonstrate an understanding of tax concepts and effectively apply tax knowledge to client situations.
- Manage and participate in recovery audits while maintaining effective client relationships.
- Develop and deliver responsive services and work products that meet and/or exceed client expectations.
- Identify and sell opportunities for refund and recovery services. Manage the work of client service team members.
- Participate in and contribute to attaining team goals.
- Thoroughly and accurately analyze information.
- Prepare practical and creative solutions to the client's tax situation and arrive at appropriate conclusions.
- Lead in developing recommendations and implementation plans and make informed decisions in complex and judgmental areas.

To qualify, candidates must have:
- A Bachelor's degree, preferably with an emphasis in Accounting, Finance, or a related field.
- A minimum of 5 years of relevant tax experience for manager or 8 years for senior manager or equivalent experience in business or industry.
- C.A. or C.G.A or C.M.A. designation.
- Broad exposure to provincial and federal taxation.
- Excellent managerial, organizational, and verbal/written communication skills.
- Must be fluently bilingual in English and French- verbal and written.

Please Note: A competitive compensation package is available to the right individual including a discretionary bonus.

If you are qualified and interested in this role, please apply today!

J2W: FIN]]>http://jobs.bilingualrecruiters.com/job/Quebec-City-Bilingual-Tax-ManagerSenior-Manager-Indirect-Tax-Job/1528051/152805115280512012-06-17Bilingual Recruiters Inc.Accounting/Finance/Insurancefull-timeUSDstarting0BSQuebec City, Quebec, CanadaJob Code: #706
Title: Bilingual Tax Manager - Corporate Tax Advisory
Job Location: Quebec City QC

Job Description:

Salary: $55,000 - $90,000+

Our client, is recognized as one of Canada's top employers. As one of the leading authorities in financial accounting, consulting, and tax planning, they are considered to be one of the “Big Four” accountancy firms. Currently, they are seeking a Manager to participate in and supervise multiple and challenging tax consulting engagements and to contribute to the delivery of innovative tax planning ideas for their diverse clients. The position offers excellent opportunities for learning and career advancement to the right candidate.

Responsibilities:

- Plan, organize and deliver tax planning engagements for Canadian corporations.
- Provide Canadian corporate tax services including tax accounting, tax accrual reviews and corporate income tax returns.
- Prepare tax correspondence.
- Establish relationships with clients and gain a solid understanding of their business.
- Develop technical skills by remaining up to date on trends, new developments and tax authority decisions, and apply them to moderately complex situations.
- Identify opportunities for providing tax planning and other special services.
- Support the development and coaching of tax professionals and other junior tax staff members.
- Participate in and contribute to the attainment of team objectives.

To qualify, candidates must have:
- Bachelor's degree, preferably in accounting.
- CICA In-depth tax course completed or ongoing, or Master of Tax degree.
- Minimum of five years' relevant experience in tax.
- Professional accounting designation.
- Broad exposure to federal corporate income taxation.
- Solid management and organizational skills
- Exceptional ability to establish and maintain strong business relationships.
- Bilingual (English/French) written and verbal communication skills.

Please Note: A competitive compensation package is available to the right individual including a discretionary bonus.

If you are qualified and interested in this role, please apply today!

J2W: FIN]]>http://jobs.bilingualrecruiters.com/job/Quebec-City-Bilingual-Tax-Manager-Business-Tax-Advisory-Job/1528052/152805215280522012-06-17Bilingual Recruiters Inc.Accounting/Finance/Insurancefull-timeUSDstarting0BSQuebec City, Quebec, CanadaJob Code: #714
Title: Supervisor de Reclamation d'Assurance Bilingue / Bilingual Insurance Claims Supervisor
Job Location: Montreal QC

Job Description:

Salary: $50,000 - $65,000

Bilingual Insurance Claims Supervisor

Company overview

With a presence in over 70 countries and having won the 2011 Established Leadership Award our client is a world leader in claims management solutions to the risk management and insurance industry. They offer comprehensive, integrated claims services, business process outsourcing and consulting services.

They are looking for career-oriented insurance professionals to join their organization. If you have a passion for customer service, a commitment to exceptional quality, and are looking for a company that can provide you with a career path full of field and management possibilities, this might be for you!

Essential Qualities for Job
- Ability to multitask
- Assist with Operational management, resolving client or customer issues, and work closely with Branch Manager
- Ability to articulate and communicate precise details to other departments
- Ability to coach Adjusters on day to day tasks
- Provide Technical support for Senior Adjusters
- Must be computer Savvy
- Must be able to teach others
- Ability to mentor Junior to intermediate Adjuster is an asset

Requirements
- Bilingualism (English and French) is mandatory
- 4 to 6 Years of all lines claims handling experience
- Commercial License, CIP or FCIP
- Supervisory experience is an asset but not required
- Strong Analytical and report writing skills

Other Skills and Abilities
- Superior communication skills
- Superior customer service skills
- Excellent time management and organizational skills
- Computer savvy

Advantages of working for this Client
- Full benefits
- Company has won Most innovative user of business technology 3 consecutive years

If you are qualified and interested in this position, please apply today!

J2W: ADMIN]]>http://jobs.bilingualrecruiters.com/job/Montreal-Bilingual-Insurance-Claims-Supervisor-Job/1550732/155073215507322012-06-17Bilingual Recruiters Inc.Accounting/Finance/Insurancefull-timeUSDstarting0BSMontreal, Quebec, CanadaJob Code: #715
Title: Agent de Reclamation / Bilingual Insurance Claims Adjuster
Job Location: Montreal QC

Job Description:

Salary: $40,000 +

Bilingual Insurance Claims Adjuster

Company overview

With a presence in over 70 countries and having won the 2011 Established Leadership Award our client is a world leader in claims management solutions to the risk management and insurance industry. They offer comprehensive, integrated claims services, business process outsourcing and consulting services.

They are looking for career-oriented insurance professionals to join their organization. If you have a passion for customer service, a commitment to exceptional quality, and are looking for a company that can provide you with a career path full of field and management possibilities, this might be for you!

Essential Qualities for Job
- Ability to multitask
- Must be computer Savvy
- Investigate Claims
- Evaluate Claims
- Negotiate Claims
- Settle property and/ or casualty claims
- Ensure Accurate recording, reporting and presentation of file
- Ensures compliance with client programs, company and industry standards
- Applies policy, legislation and company guidelines to all claims to manage loss costs and complex customer relations

Requirements
- Bilingualism (English and French) is mandatory
- 2 to 4 Years of Casualty, property and automobile claims
- Commercial License, CIP or FCIP
- Strong Analytical and report writing skills

Other Skills and Abilities
- Superior communication skills
- Superior customer service skills
- Excellent time management and organizational skills
- Computer savvy

Advantages of working for this Client
- Full benefits
- Company has won Most innovative user of business technology 3 consecutive years

If you are qualified and interested in this position, please apply today!

J2W: ADMIN]]>http://jobs.bilingualrecruiters.com/job/Montreal-Bilingual-Claims-Adjuster-Job/1554645/155464515546452012-06-17Bilingual Recruiters Inc.Accounting/Finance/Insurancefull-timeUSDstarting0BSMontreal, Quebec, CanadaJob Code: #719
Title: Bilingual Customer Service Manager
Job Location: Concord ON

Job Description:

Salary: $60,000 - $65,000

PRIMARY PURPOSE AND FUNCTION:

Our client, is a leader in the Manufacturing Industry. Currently, they are seeking a dynamic Customer Service Manager to join their talented team. The Customer Service Manager is accountable for directing and supervising customer service reps. in receiving and responding to customer orders, inquiries and complaints in one or more company divisions. The incumbent is responsible for developing performance standards for positions reporting to it, and for ensuring prompt and courteous customer relations. The Customer Service Manager may also be responsible for managing scheduling and order entry functions.

Qualifications:

Length & Nature of Prior Experience:

- At least 7 years of progressive customer service experience is required.

Education: High school diploma (minimum).

Knowledge/Skills:

- Ability to deal effectively and efficiently with confidential and critical information.
- Proven leadership and mentoring skills, and excellent time management and organizational skills.
- Advanced computer skills are required in Windows Office and ERP systems.

Communication Skills:

- Must possess good verbal skills in English and French in order to communicate with customers and staff.
- Written skills are necessary to produce reports, instructions and normal business communication.

MAJOR RESPONSIBILITIES:

- Responsible for all customer orders, queries or complaints that come in via telephone, fax, or e-mail, by managing customer service representatives.
- Responsible for the development, maintenance and updating of pricing in ERP system to ensure consistent pricing, including the updating of annual price increases or other price changes that occur from time to time.
- May determine pricing structure per market to a predetermined level.
- May perform analysis on market profitability on a per customer and per market basis for various product lines.
- Monitors year over year sales and advises senior management team and sales of potential opportunities or losses.
- Responsible for tracking department metrics including phone abandonment rate, same day order entry, order accuracy and team productivity.
- May supervise scheduling staff to ensure smooth transition from customer order to plant production.
- Any other departmental related duties that may be assigned from time to time by the COO or the Division GM.

Please Note: FULL benefits available to the right individual.

If you are qualified and interested in this role, please apply today!

J2W: CSR]]>http://jobs.bilingualrecruiters.com/job/Concord-Bilingual-Customer-Service-Manager-Job-ON/1556213/155621315562132012-06-17Bilingual Recruiters Inc.Customer Service/Client Carefull-timeUSDstarting0BSConcord, Ontario, CanadaJob Code: #724
Title: Bilingual Investment Specialist
Job Location: Ottawa ON

Job Description:

Salary: $45,000 + Uncapped Commission

Bilingual Investment Specialist

Company overview

Our client is a vibrant and innovative financial services provider committed to supporting the well-being of its members, employees and communities. With 129,000 members and 24 branches, our client has consolidated assets in excess of $2 billion. The commitment is to combine personalized advice with award winning products and services, which include investments, financial planning and insurance that focus on members’ needs. To achieve this, through an integrated wealth management relationship, our client uses a rigorous selection process for both our professionals and providers, while following a disciplined approach that puts the member first.

Essential Qualities for Job
- Serve as the “subject matter expert” for credit union members/clients to ensure that their financial planning experience is second to none
- Analyze and identify the needs of the referred members/clients and develop recommendations, supported by Qtrade’s financial planning tools to assist members/clients achieve their goals
- Ability to Build relationships with clients
- Are a great communicator and a better listener
- Thrive in a team environment
- Ability to multitask
- Ability to articulate and communicate precise details to other departments

Requirements
- Post Secondary Diploma/degree in Commerce or Business Administration
- Minimum 3 year experience
- Must be an IIROC Registered Representative
- Bilingualism (English and French) is mandatory
- Will be responsible for at least 3 branches
- Ability to work both individually and in a team environment

Other Skills and Abilities
- Superior communication skills
- Excellent time management and organizational skills
- Computer savvy
- Must be service oriented
- Must be willing to travel

Advantages of working for this Client
- Full benefits
- Working for a community involved company
- Commission incentive for productivity

If you are qualified and interested in this position, please apply today!

J2W: SALES]]>http://jobs.bilingualrecruiters.com/job/Ottawa-Bilingual-Investment-Specialist-Job-ON/1649570/164957016495702012-06-17Bilingual Recruiters Inc.Accounting/Finance/Insurancefull-timeUSDstarting0BSOttawa, Ontario, CanadaJob Code: #735
Title: Bilingual Manager, Sales & Marketing Centre Operations
Job Location: London ON

Job Description:

Salary: $70,000 - $90,000 + Bonus

Our client, is a leader in their industry. Currently, they are looking for a Bilingual Manager, Sales & marketing Centre Operations to join their dynamic team. In this role, you will develop and implement strategies and programs for sales and marketing centre (SMC) operations teams as part of a wide variety of divisional and corporate initiatives. The position will work collaboratively with SMC leadership and staff, line of business leadership and staff and various corporate areas. Initiatives include leading the development of and promotion of best practices, operational enhancements and process improvements. You will be a key contributor to the evolution of the SMC service offerings and product, technology and compliance initiatives.

Accountabilities:
- Lead the development and implementation of best practices and process alignment in collaboration with SMC leadership and staff, and Individual Insurance, Wealth Management and Group lines of business.
- Develop annual SMC expense budgets; responsible for explaining/defending budget rationale, identifying and creating model alternatives and the development of national budget usage policies, etc.
- Oversee monthly reporting and monitoring of SMC budgets.
- Identify skill development opportunities for the regional operations teams; partner with various head office teams to develop and deliver programs to close skill gaps.
- Partner closely with Product Distribution on SMC Initiatives.
- Be a resource for SMC regional directors and regional operations managers on the evolution of effective business practices and administrative service offerings in alignment with Individual Distribution’s strategy.
- Lead/participate in Individual Distribution divisional, interdivisional and corporate initiatives.

Qualifications/Competencies:
- Bilingual an asset (English/French)
- Collaborative approach in developing and implementing policies, programs and operational processes that incorporate the needs of multiple audiences.
- Ability to think strategically.
- Able to influence and persuade teams/individuals without direct reporting alignment to self.
- Strong negotiation skills.
- Expert communication (written and oral) skills.
- Experience in documenting, explaining and improving operational processes.
- Ability to develop and work with budgets, cost models and business cases.
- Must be self-motivated, able to handle large workloads and deal with multiple, shifting priorities within short time frames.
- Experience in developing and presenting materials to senior management would be an asset.
- Post-secondary degree (preferably in business related discipline).
- Extensive travel is required for this position.

Please Note: FULL benefits available including Pension Plan & Bonus

If you are qualified and interested in this position, apply today!

J2W: OTHER]]>http://jobs.bilingualrecruiters.com/job/London-Bilingual-Manager%2C-Sales-&-Marketing-Centre-Operations-Job-ON/1681247/168124716812472012-06-17Bilingual Recruiters Inc.Otherfull-timeUSDstarting0BSLondon, Ontario, CanadaJob Code: #739
Title: Bilingual Night Nurse Case Manager (French or Spanish)
Job Location: Thornhill ON

Job Description:

Salary: $58,000 - $65,000 + Bonus

Does it appeal to you to work full time for a rapidly growing Canadian company that is on the leading edge of the managed care industry in North America? Are you interested in applying your medical background in an office environment assisting in the management of health care for individuals?

Our client, is looking for a Night Nurse Case Manager – Bilingual (French & English) OR Bilingual (Spanish & English) to provide additional in-office and remote coverage in conjunction with their Case Management team.

Job Summary:

The Night Nurse Case Manager assesses medical necessity, ensuring proper medical management of catastrophic cases, and assessing clinicals and required actions in medical emergencies.

ACCOUNTABILITY OBJECTIVE:
- Medically manage a patient’s care within given guidelines.
- Provide caring and professional support to patients and their families.
- Plan and report on the development and performance of case management to ensure that there is the provision of local case management.
- Maintain all records related to case management activity, financial processes, strategic plans and activities as it relates to the day to day operations.
- Identify and pursue any opportunity for strategic development.

SCOPE:
- Communicate professionally with patients, their families, clients and health care providers.
- Strictly adhere to confidentiality principles and requirements.
- Communicate with all company employees, including the Claims and Repricing team, as well as the Medical Directors in a high volume, fast paced environment.
- Build alliances with all company stakeholders.

Responsibilities
/EFFORTS:
- Coordinate patient care and medical treatment by steering patients to appropriate network facilities where appropriate.
- Provide medial management oversight to non-Nurse Case Managers.
- Interact with other Case Management and Claims staff to ensure excellent service.
- Review medical facts to determine if the treatment is emergent vs. non-emergent care, fitness to travel, and travel recommendations.
- Maintain a professional yet warm demeanor when in contact with the insured/provider/client.
- Handle pre-certification of applicable cases to providers.
- Individually negotiate claims settlement when indicated by the Case Management manual or when there is not a network discount available. Document any negotiations on the patient’s file.
- Send benefit letters with network affiliation indicating the length of stay and the procedures that have been approved where required.
- Ensure care/treatment plans are appropriate for patients’ medical conditions.
- Ensure coordination and communication of all relevant medical and benefit information is relayed quickly to key stakeholders (insurance companies, patients and families, medical providers).
- Provide precise detailed reports to company clients.
- Manage a case from inception through to the final billing of claims.
- Liaise with the patient, the insurance company and the hospital with regard to the patient’s care.
- Ensure case notes and case data is comprehensive and accurate to allow client an accurate real-time picture of each and every case.
- Deal with complaints promptly following appropriate departmental protocols. Discuss with Supervisor and Case Management Leadership when appropriate.
- Forward medical notes and closing summary documentation to clients when a patient’s case is closed where required.
- Adhere to all policies and procedures as outlined in the Employee Handbook and client specific protocols.
- Perform all work in a PIPEDA and HIPAA compliant manner.
- Work in compliance with the Occupational Health and Safety Act and related legislation.
- Other related duties as assigned.

MINIMUM KNOWLEDGE/ PREREQUISITES:
- Registered Nursing degree and in good standing with the College of Nurses (copy of license to be provided annually).
- 2 + years nursing experience in a hospital or clinical setting.
- Excellent working knowledge of computer programs and office equipment.
- Exemplary verbal and written customer service skills.

PREFERRED KNOWLEDGE:
- Previous Case Management experience.
- Ability to speak multiple languages – primarily French and/or Spanish.

Please Note: You will be working three twelve-hour shifts (8am-8pm) per week (36 hrs./wk.)

FULL benefits include: Life Insurance, Employee Assistance Program, RSP Plan + Discounts for gym membership and CAA + Bonus.

If you want to be part of an international success story, and you are able to make a difference, than please send us your resume immediately!

J2W: OTHER]]>http://jobs.bilingualrecruiters.com/job/Thornhill-Bilingual-Night-Nurse-Case-Manager-%28French-or-Spanish%29-Job-ON/1693536/169353616935362012-06-17Bilingual Recruiters Inc.Medical/Healthfull-timeUSDstarting0BSThornhill, Ontario, CanadaJob Code: #742
Title: Bilingual Human Resources Administrator
Job Location: Toronto ON

Job Description:

Salary: $16/hr - $18/hr

Bilingual Human Resources Administrator

About us

We provide industry focused assurance, advisory and tax services for public, private and government clients in four areas:

1. Corporate accountability
2. Risk management
3. Structuring and mergers and acquisitions
4. Performance and process improvement

As part of a larger network of over 154,000 people in 153 countries, we work to provide clients with the best of our collective thinking, experience and solutions to build public trust and enhance value for our clients and their stakeholders.

About you

You demonstrate a profound interest in perusing Human Resources as a career. You are proud of your organization skills and your ability to prioritize, coordinate, and manage multiple activities and projects occurring at the same time. You can meet frequent, aggressive and challenging deadlines. You are well educated in HR and have very good administrative skills as well as the ability to cope with a very demanding workload. Importantly, you are tactful and have a respect for confidential information. Additionally, you love to provide responsive and awesome customer service!

Qualifications
- 1 year HR experience
- 2 years of administration experience
- Bilingual (English / French)

Duties
- Respond to ongoing issues; liaising with all departments
- Tier 2 rep; communicate with Tampa office
- Provide assistance for PeopleSoft, significant administration, preparing reports, data entry, and data manipulation
- Provide admin support with course registration and association memberships
- Organizing material for internal training sessions and meetings (anything that may be required including catering, equipment, reserve space…etc.)
- All correspondence & maintaining spreadsheets
- Prepare presentations, reports as required and special projects.

Technical
- Some HRIS experience; PeopleSoft preferred
- Familiarity with learning management systems
- Familiarity with database systems

·

Mental
- Extremely organized and detail oriented
- Does not allow stress to take over (has fun with the job)
- Positive and altruistic
- Hard working and passionate

Fee you are qualified? We would love to hear from you!

J2W: ADMIN]]>http://jobs.bilingualrecruiters.com/job/Toronto-Bilingual-Human-Resources-Administrator-Job-ON/1702939/170293917029392012-06-17Bilingual Recruiters Inc.Otherfull-timeUSDstarting0BSToronto, Ontario, CanadaJob Code: #744
Title: Bilingual Senior Proposal Coordinator
Job Location: Mississauga ON

Job Description:

Salary: $39,000 - $60,000 + Bonus

Our client, is a leader in the technology industry. Due to their continued success, they are looking for a Senior Proposal Coordinator to join their already dynamic team. In this role, you will be responsible for handling the project management of the administrative aspects of proposal development, which includes; managing internal teams, preparing and managing the project plan, setting up proposal materials, maintaining electronic documentation and storyboards, managing the proposal drafts and graphics, directing the production and binding of the final proposal copies. You will provide status updates on ongoing RFP’s high risk items, unresolved roadblocks and status on completed and closed bids.

Responsibilities:

- Proposal Management and Design.
- Prepare the proposal project plan; manage assignment, collection and organization of proposal content provided by different departments within the organization.
- Design and produce covers and layouts for each project, including researching and verifying accuracy of information being provided.
- Proofread to ensure continuity and compliance with legal, technical and marketing specifications (i.e. Copy edit for format, grammar, style, punctuation and spelling.)
- Establish company-wide consistency for proposals, templates, corporate guidelines, etc. Keeping abreast of industry standards and best practices.
- Forecast of ongoing RFP’s, high risk items, unresolved roadblocks and closed bids.
- Responsible for managing all aspects of proposal creation ensuring required timelines are met.
- Develop and maintain section templates for proposals.
- Identify Continuous Improvement opportunities to improve effectiveness of the team.

Required Competencies:
- Bilingualism (English/French) – Must have strong written skills.
- Experience in understanding and writing technical French documents.
- Experience with writing, proofreading and editing grant applications and proposals written in French.
- Extensive knowledge of Microsoft Office (Advanced level in Word, Excel, PowerPoint, Visio and Publisher).
- Experience managing, developing and/or writing corporate proposals from concept through to submission.
- Strong interpersonal and leadership skills in a dynamic environment.
- Ability to easily interact with diverse groups across Canada.
- Proven written and verbal French Communication skills including copy editing experience, grammar, style, spelling, and punctuation, and “eagle eye” proofreading skills.
- Able to work well under tight deadlines.
- Working knowledge graphics software (Adobe Illustrator, Photoshop, Acrobat, PowerPoint etc.)
- SharePoint experience an asset.

Please Note: FULL benefits available to the right candidate including RESP, RRSP + Bonus

If you are qualified and interested in this position, apply today!

J2W: OTHER]]>http://jobs.bilingualrecruiters.com/job/Mississauga-Bilingual-Senior-Proposal-Coordinator-Job-ON/1705123/170512317051232012-06-17Bilingual Recruiters Inc.Otherfull-timeUSDstarting0BSMississauga, Ontario, CanadaJob Code: #743
Title: Bilingual Technical Support Specialist
Job Location: London Ontario

Job Description:

Salary: $38,000 - $44,000

Who we are

We are a full service In-Store Digital Merchandising provider that addresses enterprise customers' business objectives by providing accountable digital narrowcasting networks and strategies. We specializes in strategic planning, content development and media sales. We offer our employees a high tech environment and a casual atmosphere.

Who you are

You have a proven history of providing great customer service and a proven technical aptitude. You are proud f your ability to offer professional and timely technical HelpDesk support to service teams with respect to troubleshooting – hardware, software, applications and systems. You are open to working overnight and evening shifts. You have strong network troubleshooting skills in a client / server architecture and are comfortable with remote device and peripheral troubleshooting. You want to work for a fast growing and passionate young company.

Qualification
- Bilingual (English / French)
- Diploma or Degree (or equivalent experience)
- Be comfortable with 24/7 on-call duties on a rotating basis

The job
- Network monitoring, exception reporting and issue triage using internal software
- Provide support for customers and service teams
- Perform priority content updates on network
- Document defects or feature requests by customers and submit to engineers
- Dispatch field service technicians
- Train customers using WebEx software

Mental

· Ideally work with minimal supervision (self motivated)

· Organized and detail oriented

· Great communicator and team player

· Great problem solver (think outside the box)

Technical
- Familiarity with Linux operating systems
- Aptitude for computers, networking devices, and Microsoft applications
- Strong networking and client / server architecture
- Tech savvy in general

Feel Qualified? We would love to hear from you!

J2W: INFOTECH]]>http://jobs.bilingualrecruiters.com/job/London-Bilingual-Client-Support-Specialist-Job-ON/1705124/170512417051242012-06-17Bilingual Recruiters Inc.Information Technologyfull-timeUSDstarting0BSLondon, Ontario, CanadaJob Code: #749
Title: Bilingual Marketing Communications Officer
Job Location: Toronto Ontario

Job Description:

Salary: $70,000 - $80,000

Who we are

We supply our customers with the fast, reliable and secure ability to access, manage, move and store large amounts of data worldwide. Our wholly-owned, all optical, redundant network and secure, ‘always on’, data centers provide some of Canada’s largest companies and public sector organizations with near limitless bandwidth and secure facilities for hosting and storing mission critical data.

Who you are

Reporting directly to the VP of Marketing; you are a seasoned marketing expert who has experience developing, managing, executing and supporting marketing communications activities. Able to use discretion with sensitive and highly confidential material and able to manage complex communications during difficult situations.

You have extensive experience in brand strategy, advertising and promotions, social media, product collateral, digital media, media relations, special events and projects. You have proven experience working with and managing internal/external suppliers and budgets as well as fully managing a company’s brand image.

Qualifications
- Bilingual (English / French)
- University degree in Marketing, Communications or relevant disciplines
- 8 – 10 years experience in marketing and communications
- Proven experience with advertising campaign creation, production and placement, event and website management, public relations and internal communication activities for a large corporation.
- Strong analytical, problem solving, facililtation and conflict resolution skills
- Able to establish positive and productive working relationships
- Thorough knowledge of Marketing communications priciples and decision-making Techniques

Please note: Although this is a 6 month contract role, it will most likely be extended into a permanent position

(This is a senior level position)

Feel qualified? We would love to hear from you!

J2W: OTHER]]>http://jobs.bilingualrecruiters.com/job/Toronto-Bilingual-Marketing-Communications-Officer-Job-ON/1720614/172061417206142012-06-17Bilingual Recruiters Inc.Marketing/Productfull-timeUSDstarting0BSToronto, Ontario, CanadaJob Code: #762
Title: Bilingual Senior Claims Specialist/Specialiste en Reclamation Senior
Job Location: Montreal QC

Job Description:

Salary: $70,000 - $75,000

Summary:

Our client, is a leader in the Insurance industry. They pride themselves on a Solid Reputation, Passionate People and Endless Opportunities. Currently, they are looking for a Claims Specialist in their Montreal office. He or she will report to the Team Leader, Claims within their Eastern Region. The incumbent will be working in the Claims department and will be responsible for handling primarily CGL and automobile injury files throughout Quebec and the Maritimes. The focus will be to resolve claims in a professional and efficient manner and be part of a dedicated team within the Claims department.

Specifications:
- Provide timely coverage analysis and communication with insured based on application of policy information to facts or allegations of each case.
- Examine and manage all lines of claims with a focus on CGL and automobile injuries. Negotiate and settle claims within authority limits.
- Identify and engage appropriate experts including adjusters, lawyers, accountants and engineers.
- Prepare denial letters, Reservation of Rights letters and other complex correspondence relating to claims issues.
- Be able to handle all facets of claims administration including: telephone inquiries, general correspondence, file documentation and report preparation.
- Utilize internal claims system for reserving, diaries, file notations and payments.
- Identify issues of fraud and engage the appropriate expertise to investigate.
- Ensure timely recognition of exposure, including collaboration with management and the Major Case Unit as appropriate.
- Manage vendors with a focus on expense control.
- Work closely with counsel to develop a litigation plan, including action plans and expense management to ensure effective resolution.
- Maintain an effective diary system and document claim file activities in accordance with Best Practices.
- Manage file inventory to ensure timely resolution of claims.
- Provide prompt and professional customer service to meet the needs of the insured, broker and all other internal and external customers.
- Meet company claims handing protocol, internal processes and work within lines of authority and responsibility.
- Perform other duties as required.

Qualifications:
- College or University Degree in a business related discipline.
- Seven (7) to ten (10) years progressive claims experience, with a focus on casualty files.
- Completion of or participation in CIP courses.
- Holds a claim adjustment certificate issued by the Autorité des Marchés Financiers.
- Ability to function effectively in a team environment using conflict resolution, problem solving and interpersonal skills.
- Builds relationships with both internal and external clients.
- Strong time management skills.
- Strong analytical and organizational skills.
- Good decision-making ability.
- Ability to effectively manage a significant portfolio of claim files.
- Strong verbal and written communication skills.
- Strong computer skills, specifically Microsoft Office.
- Ability to travel within Eastern Region with little notice.
- Must be fluent in both French and English.

Please Note: A Bonus plan plus a full benefits package is available to the right candidate.

If you are qualified and interested in this position, apply today!

J2W: OTHER]]>http://jobs.bilingualrecruiters.com/job/Montreal-Bilingual-Senior-Claims-Specialist-Job/1739667/173966717396672012-06-17Bilingual Recruiters Inc.Otherfull-timeUSDstarting0BSMontreal, Quebec, CanadaJob Code: #764
Title: Bilingual Customer Data Analyst
Job Location: Richmond Hill ON

Job Description:

Salary: $60,000 - $65,000

Bilingual Customer Data Analyst

Who we are:

We are one of the largest distributors of industrial and safety products. We give our customers a one-stop-shop solution, with the largest selection of in-stock Brand-name products from the world’s top manufacturers and the largest exclusive private-label offering in the industry.

Who we are

You are analytical and detail oriented. You are confident in your ability to look at the data and provide appropriate recommendations. You enjoy being able to impact the decisions made when determining profitability and managing customers.

The Job
- Analyze pricing trends, suggest proving, make recommendations for margin mix (new/existing customer pricing contracts/data files)
- Work with National Accounts Managers and Business Managers to gain competitive info used in pricing analysis and suggested pricing
- Work with proposal writers in with respect to pricing strategy and product file
- Work within implementation process to do the same
- Work with and make recommendations to Business Managers, National Accounts Managers, Directors, and General Managers, Proposal Writers and Business Support Teams
- Initiate pricing files for upcoming contract expires
- Follow up with NAMs, BMs, PRG and Charge Back to secure expected contract renewals.

Qualifications
- 5 + years of progressive experience
- Bilingual ( English / French)
- Degree in Business or Applied Arts
- Safety and Industrial Product knowledge is a great asset.

Personality / FIT
- Professional with excellent business acumen
- Goal Oriented Individual
- Independent worker / minimal supervision / initiative
- Strong organizational / analytical skills
- Accuracy / attention to detail
- Can communicate well with others

Feel Qualified? Please Apply today.

J2W: ADMIN]]>http://jobs.bilingualrecruiters.com/job/Richmond-Hill-Bilingual-Customer-Data-Analyst-Job-ON/1741860/174186017418602012-06-17Bilingual Recruiters Inc.Administrative/Clericalfull-timeUSDstarting0BSRichmond Hill, Ontario, CanadaJob Code: #765
Title: Bilingual Dental Auditor
Job Location: Toronto ON

Job Description:

Salary: $45,000 - $52,000

Bilingual Dental Auditor

Company overview

Our client is a leading health benefits management company offering innovative and flexible online adjudication services for both pharmacy and dental. Serving over 7 million members, we help insurance carriers, third party administrators, and the public sector optimize the value of drug and dental benefits by linking the talent and professional expertise of our people with leading-edge information management systems and technology.

Essential Functions of Job

· Perform audits on claims: obtain, analyze, and appraise evidentiary data on which to base an informed, objective opinion on the accuracy and legitimacy of claims audited

· Review claims using risks based criteria

· Review On-Site audit reports

· Validate any concerns for follow ups and take appropriate actions to resolve issues

· Utilize proper audit techniques to efficiently and effectively address risks

Requirements

- A minimum of 3 years experience in dental claims
- Bilingual (French/English)
- Very good Knowledge of Dental Claims, payment insurance
- Dental Assistant or Dental Hygienist Diploma from an accredited program would be an asset
- Good judgment with strong analytical and problem solving skills
- Ability to use tact and discretion when dealing with confidential information and sensitive situations
- Ability to work in a fast-paced environment that changes rapidly to fit the needs of the organization
- Willing to travel to Montreal and Mississauga

Other Skills and Abilities
- Great ability to multi task
- Ability to meet deadlines
- Strong analytical skills

Advantages of working for this Client
- Full benefits
- Tuition reimbursement
- Ability for growth within company

If you are qualified and interested in this position, please apply today!

J2W: ADMIN]]>http://jobs.bilingualrecruiters.com/job/Toronto-Bilingual-Dental-Auditor-Job-ON/1744709/174470917447092012-06-17Bilingual Recruiters Inc.Administrative/Clericalfull-timeUSDstarting0BSToronto, Ontario, CanadaJob Code: #766
Title: Bilingual Credit and Collections Specialist
Job Location: Markham ON

Job Description:

Salary: $40,000 - $45,000

Who we are

Demand for our products has created an environment of growth and an environment where building a great team is vital. An environment where doing whatever it takes is the baseline and going above and beyond to protect the Brand is commonplace. For people who can feel truly passionate about a job, for people who can create that passion in others, and for people who crave earning the opportunities that arise in a growth environment, we could be home. Our goal is to build a Great Team.

Qualifications:
- Post-secondary education preferred
- 1 - 2 years credit/collections/ customer service – accounts receivable experience
- Bilingual (French / English)

The Job
- Perform a combinations of customer service and collections activity with tact
- Take appropriate collection action for continuously problematic accounts
- Works with internal departments to perform actions such as charge backs. Communicates with other departments as required.
- Refers/Recommends AR write-offs
- Prepares reports and analysis
- *** Requires travel to Baltimore location for training (paid expenses)

Skills needed
- Knowledge of collections, billing, and credit reporting laws and regulations
- Experience with database/spreadsheet programs (i.e. MS Excel)
- Familiarity with accounting systems
- Excellent communicator (e-mail, face-to-face, & phone especially)
- Familiarity with basic mathematical concepts / can apply them

Personality / fit
- Outgoing and vibrant personality
- Health conscience and fitness oriented
- Professional and precise
- Open minded and eager to continually improve self and departmental processes
- Organized and self directing

You can be part of our aggressive growth in Canada. You will get exposure to many aspects of accounts receivable and compliance processes. You will never hear: “this is how is has always been done.” We offer the opportunity to, at any time, evaluate and improve existing processes. We are a strong team and we have a great support system. We are a high growth and high energy company.

J2W: FIN]]>http://jobs.bilingualrecruiters.com/job/Markham-Bilingual-Credit-and-Collections-Specialist-Job-ON/1749763/174976317497632012-06-17Bilingual Recruiters Inc.Otherfull-timeUSDstarting0BSMarkham, Ontario, CanadaJob Code: #771
Title: Bilingual Technical Trainer
Job Location: Burlington ON

Job Description:

Salary: $65,000 - $75,000 + RRSP + Full benefits

Our client, is a global leader in the manufacturing and servicing of specialized heavy equipment. Currently, they are looking for a talented Bilingual Technical Trainer to add to their already dynamic team. In this role, you will be required to do the technical training of over 200 employees. The job will also involve travelling to various company locations across Canada, the United States and Europe, however, you will be based out of their Burlington office.

Responsibilities:

- Primarily responsible for delivering training to company employees as the work environment requires.
- Create and maintain technical documentation as well as update existing training material to reflect changes in technology.
- Assist local levels of management and Safety Manager to re-enforce and coordinate Health and Safety Activities for the company.

Qualifications:
- College or University education.
- 2-3 years’ experience in a training role.
- MUST be bilingual (English/French).
- Experience working with (and/or knowledge of) mechanical/electrical machinery.
- MUST have excellent presentation skills.
- Excellent computer skills, with ability to work with PowerPoint.
- Excellent verbal and written communication skills.
- MUST be organized, self-motivated, and customer oriented.

Please Note: Full benefits available to the right candidate including RSP Plan.

If you are qualified and interested in this position, apply today!

J2W: OTHER]]>http://jobs.bilingualrecruiters.com/job/Burlington-Bilingual-Technical-Trainer-Job-ON/1751709/175170917517092012-06-17Bilingual Recruiters Inc.Otherfull-timeUSDstarting0BSBurlington, Ontario, CanadaJob Code: #769
Title: Bilingual Intermediate Claims Adjuster
Job Location: Grand Falls NB

Job Description:

Salary: $45,000

Bilingual Intermediate Claims Adjuster

Company overview

With a presence in over 70 countries and having won the 2011 Established Leadership Award our client is a world leader in claims management solutions to the risk management and insurance industry. They offer comprehensive, integrated claims services, business process outsourcing and consulting services.

They are looking for career-oriented insurance professionals to join their organization. If you have a passion for customer service, a commitment to exceptional quality, and are looking for a company that can provide you with a career path full of field and management possibilities, this might be for you!

Essential Qualities for Job
- Ability to multitask
- Must be computer Savvy
- Investigate Claims
- Evaluate Claims
- Negotiate Claims
- Settle property and/ or casualty claims
- Ensure Accurate recording, reporting and presentation of file
- Ensures compliance with client programs, company and industry standards
- Applies policy, legislation and company guidelines to all claims to manage loss costs and complex customer relations

Requirements
- Bilingualism (English and French) is mandatory
- 3 to 5 Years of Multi-line field claims experience
- Commercial License, CIP or FCIP
- Strong Analytical and report writing skills
- Must be willing to travel within a radius of 2hr

Other Skills and Abilities
- Superior communication skills
- Superior customer service skills
- Excellent time management and organizational skills
- Computer savvy

Advantages of working for this Client
- Full benefits
- Company has won Most innovative user of business technology 3 consecutive years

If you are qualified and interested in this position, please apply today!

J2W: ADMIN]]>http://jobs.bilingualrecruiters.com/job/Grand-Falls-Bilingual-Intermediate-Claims-Adjuster-Job-NB/1751710/175171017517102012-06-17Bilingual Recruiters Inc.Accounting/Finance/Insurancefull-timeUSDstarting0BSGrand Falls, NB, CanadaJob Code: #776
Title: Bilingual Order Management / Inside Sales
Job Location: Mississauga Ontario

Job Description:

Salary: $35,000 - $40,000 + Bonus

Who we are:

We are a company providing High Performance and professionally engineered parts for heavy equipment. We strive to be the leader of quality wear part in the industry

Who you are:

You are assertive and confident. You enjoy challenging yourself and consistently meeting and exceeding your own goals. It makes you feel great knowing you have helped your customers find a solution to their problem. You are proud of your ability to create and maintain lasting relationships based on trust and mutual understanding. You are able to find the positive in a negative situation and slowly build upon it. You have strength of character.

Requirements

- Post Secondary education

- Experience in construction would be an asset

- Ability to learn a wide product spectrum

- Minimum 2 to 3 years experience in sales, customer Service

- Bilingualism (English and French) is mandatory

The Job
- Generate new leads and farm existing client database
- Inbound and outbound calls to clients
- Prepare and send Ad-mails
- Order entry of new orders
- Promote our products in an ethical manner
- Respond to clients’ inquiries in a professional manner
- Remain current on our products and launches; informing clients when appropriate
- Learn and use internal Client Management System

Essential Qualities for Job
- High level of commitment to exceptional customer service and relationship building
- Have a love of sales and relationship building (retail, inbound, outbound)
- Are a consistent overachiever, always competing with yourself
- Are a great communicator and a better listener
- Are a great teammate - helpful and collaborative
- Motivated, intelligent, friendly, proactive, customer-focused and consultative

. Bilingual English & French

If you are qualified and interested in this position, please apply today!

J2W: SALES]]>http://jobs.bilingualrecruiters.com/job/Mississauga-Bilingual-Lead-Generation-Coordinator-Inside-Sales-Job-ON/1756136/175613617561362012-06-17Bilingual Recruiters Inc.Otherfull-timeUSDstarting0BSMississauga, Ontario, CanadaJob Code: #783
Title: Bilingual Customer Service Representative
Job Location: Mississauga ON

Job Description:

Salary: $32,000 - $32,000

Bilingual Customer Service Representative

Our Client is an International Manufacture of Consumer Electronics, and they have an immediate requirement for a Bilingual Customer Service Representative. As a global leader in household appliances and appliances for professional use and selling more than 40 million products to customers in more than 150 markets every year, Our client’s products include refrigerators, dishwashers, washing machines, vacuum cleaners, cookers and air-conditioners.

Requirements

The primary focus of this role is to respond to customer inquiries, ETA’s,

Must be able to handle and manage customer complaints

Interact with dealers and outside sales staff

Receiving customer orders; EDI, phone, and fax

Processing customer orders

Follow up on pending orders

Strong French writing skills will be needed

Qualifications

Fluently Bilingual in French and English

2 + years professional experience within a related field

Highly organized and able to prioritize

Energetic, punctual, reliable and be able to work both as a team player and alone

Proficiency in Microsoft Office and Lotus Notes, and also have knowledge of Avaya Call System

Apply Today!

Due to the high volume of resumes received please be advised only those selected for an interview will be contacted. No phone calls please.

To see our other postings, please visit: http://jobs.bilingualrecruiters.com/search?q=]]>http://jobs.bilingualrecruiters.com/job/Mississauga-Bilingual-Customer-Service-Representative-Job-ON/1773996/177399617739962012-06-17Bilingual Recruiters Inc.Customer Service/Client Carefull-timeUSDstarting0BSMississauga, Ontario, CanadaJob Code: #786
Title: Bilingual (French & English) Management Consultant
Job Location: Toronto ON

Job Description:

Salary: Competitive Salary and Benefits

Our Client:

World leader in implementation and operations management consulting. They specialize in the design and execution of programs to achieve changes in operational performance, and as a consequence financial performance for major companies worldwide. Since 1946, we have been helping companies across the world and across all business sectors transform operational performance in sales, output costs and capital expenditure.

Position Description:

As a Management Consultant, you will help our client’s Executive Management team and their people take their businesses to new levels of performance delivering results on a scale and at a speed the company would not be able to achieve on its own.

Our consultants assist with the thorough review and re-design of existing business practices and processes for all facets of a client’s business from sales and marketing to production, customer relations, the entire supply chain, cost control, capital expenditures and more.

In this position, you are afforded the opportunity to experience various types of businesses within a wide range of industry sectors. You work with people at all levels within an organization to gain valuable business experience. We believe in developing our people and helping them grow to become our future managers and leaders.

Day to day:
- Accurately analyzing work processes, systems, organizational function and structures using interviews, observation, data and statistical analysis studies and techniques to determine where and how to generate measurable benefits
- Train client individuals in the effective use of management systems, tools, techniques, group problem solving and team building and consensus development skills
- Prepare and conduct meetings and one-on-one interfaces with client and colleagues
- Prepare written and oral feedback, presentation materials, critiques, systems documentation, process descriptions, evaluations, data summaries and reports

Required Qualifications:
- Bachelor's degree
- 3 - 5 years general business experience, with 2 years in a supervisory or management role
- Ability to travel 100% - Monday to Friday
- Valid passport and ability to work on overseas assignments
- Strong business acumen
- Strong facilitation and persuasive skills
- Ability to present thoughts clearly and with conviction
- Proficiency with MS Office applications (Word, Excel, PowerPoint, Access, Visio and Outlook)
- Fluency in French and English
- Prior management consulting experience considered an asset
- Prior experience in the following industries considered an asset: mining, manufacturing, insurance, financial services, healthcare, telecommunication, transport & logistics and retail
- Prior experience in the following disciplines considered an asset: engineering, supply chain mgmt, training and education, organizational development, procurement, financial analytics, informational technology

J2W: OTHER]]>http://jobs.bilingualrecruiters.com/job/Atlanta-Bilingual-%28French-&-English%29-Management-Consultant-Job-GA-30301/1782053/178205317820532012-06-17Bilingual Recruiters Inc.Otherfull-timeUSDstarting0BSToronto, Ontario, CanadaJob Code: #787
Title: Bilingual (French & English) Training and Development Consultant
Job Location: Toronto Ontario

Job Description:

Salary: Competitive Salary and Benefits

Our Client:

World leader in implementation and operations management consulting. They specialize in the design and execution of programs to achieve changes in operational performance, and as a consequence financial performance for major companies worldwide. Since 1946, we have been helping companies across the world and across all business sectors transform operational performance in sales, output costs and capital expenditure.

Position Description:

As a part of the delivery group, our training and development consultant help’s the clients get ready, willing and able to engage in and achieve change more rapidly. This includes the whole spectrum of readiness requirements including alignment and sponsorship, communications, training, coaching and the infrastructure to sustain the changes.

In this position, you are afforded the opportunity to experience various types of businesses within a wide range of industry sectors. You work with people at all levels within an organization to gain valuable business experience. We believe in developing our people and helping them grow to become our future managers and leaders.

Day to day:
- Accurately analyzing work processes, systems, organizational function and structures using interviews, observation, data and statistical analysis studies and techniques to determine where and how to generate measurable improvements for clients.
- Train client individuals in the effective use of management systems, tools, techniques, group problem solving, team building and consensus development skills to install the appropriate application of the company’s methodology.
- Prepare and conduct meetings and one-on-one interfaces with client and colleagues to ensure the job key activities are completed
- Prepare written and oral feedback, presentation materials, critiques, systems documentation, process descriptions, evaluations, data summaries and reports.
- Provide support to work streams with a focus on ensuring project success.
- Assume the appropriate roles of facilitator, co-leader, presenter or trainer when required
- Specifically install the outputs from:

- Diagnostic completed during analysis phase

- Supervisor and behavioral studies

- Process and system studies

- Worker skill studies
- Support activities related to improvements in:

- Communications needs

- Culture/geography challenges

- Emotional intelligence needs

- Team work/team effectiveness needs
- Support the installation of:

- Communication methodology

- Project team selection & training

- Management skills training

- Team leader skills training

- Employee skills training

Required Qualifications:
- Bachelor's degree & 3 years business experience
- Ability to travel 100% - Monday to Friday – Relocation not require
- Valid passport and ability to work on overseas assignments
- Ability to effectively communicate with supervisors and managers
- Exceptional presentation skills
- Good facilitation skills
- Proficiency with MS Office applications (Word, Excel, PowerPoint, Access, Visio and Outlook)
- Fluency in French and English
- Ability to motivate groups to achieve results
- Ability to coordinate and ensure the success of training logistics
- Understanding of organizational development
- Knowledge of and experience developing e-learning program

*
Experience in working with diagnostics is and added advantage

J2W: OTHER]]>http://jobs.bilingualrecruiters.com/job/Atlanta-Bilingual-%28French-&-English%29-Training-and-Development-Consultant-Job-GA-30301/1782054/178205417820542012-06-17Bilingual Recruiters Inc.Otherfull-timeUSDstarting0BSToronto, Ontario, CanadaJob Code: #791
Title: Bilingual Customer Service Representative
Job Location: Brampton ON

Job Description:

Salary: $32,000 - $38,000

Bilingual Customer Service Representative

We are looking for a Bilingual Customer Service team. We are a large manufacturing company and we are looking to expand our team so that we can better service our clients.

Tasks that you will be responsible for

§ Taking orders over the phone and internet

§ Dispatching orders to proper plants

§ Tracking products from point of origin to destination

§ Scheduling freight transportation

What you will need to qualify

§ Accurate with data entry

§ Must be able to manage time

§ Must be able to communicate with team members and manger

§ 2 to 3 years experience in customer service or account management role

§ Must be Bilingual (English and French)

Other Skills that are an asset

§ Computer savvy

§ Able to build trust with clients

§ Must be able to follow up

§ Must be detailed in work

If you are interested in this position, please apply today! Please note that due to a high number of responses, only qualified applicants will be contacted.

J2W: CSR]]>http://jobs.bilingualrecruiters.com/job/Brampton-Bilingual-Customer-Service-Representative-Job-ON/1792273/179227317922732012-06-17Bilingual Recruiters Inc.Customer Service/Client Carefull-timeUSDstarting0BSBrampton, Ontario, CanadaJob Code: #792
Title: Warehouse Assistant
Job Location: Mississauga Ontario

Job Description:

Salary: $32,000 - $35,000

Our client, is a leader in the Promotional Display Industry. Due to continued growth, they are looking to add another talented member to their team. If you are looking for an exciting new challenge with an excellent opportunity to grow within the organization, then read on!

Position Summary:

We are currently seeking a Warehouse Assistant that will be based out of our client’s new Mississauga facility. In this role, you will ensure the prompt shipment of goods and to check incoming packages for completeness and damage. A secondary responsibility is to prepare items for shipment. It requires knowledge of proper shipping techniques and procedures.

Position Responsibilities:
- Document preparation - Preparing all shipping documents, including bills of lading and manifests. The process must be carried out in accordance with generally accepted procedures.
- Shipping Methods – You will help determine the best route of shipment based on cost, estimated delivery time and destination.
- Vendor Correspondence - Primarily, the Warehouse Assistant will carry out correspondence with couriers, including shipment set-ups, delivery instructions and estimated delivery expectations.
- Stocking - Maintaining proper levels of stock, this includes courier-specific shipping materials, postage, packing tape and other supplies, such as bubble wrap.
- Record Keeping - Record shipping costs and report them to the supervisor in order to maintain proper amounts of postage.

Qualifications:

- Strong computer skills with a knowledge of MS Office applications and programs/general shipping receiving software;
- Must have two (2) years of relevant experience;
- Excellent telephone manner;
- Excellent communication skills, both oral and written;
- Attention to detail;
- MUST be proactive in your approach;
- Ability to multi-task and set priorities;
- Ability to understand and follow oral and written instructions;
- Ability to successfully work both independently and as part of a team;
- Friendly and professional, must be approachable and willing to assist other team members;
- Must have own vehicle; and
- Be able to lift 40 lbs.

Please Note: Full benefits available to the right candidate.

If you are qualified and interested in this role, please apply today!

J2W: OTHER]]>http://jobs.bilingualrecruiters.com/job/Mississauga-Warehouse-Assistant-Job-ON/1796999/179699917969992012-06-17Bilingual Recruiters Inc.Otherfull-timeUSDstarting0BSMississauga, Ontario, CanadaJob Code: #793
Title: Bilingual Inside Sales / Account Manager
Job Location: Thornhill ON

Job Description:

Salary: $45,000 - $48,000 + Commission

Who we are:

We are a fast growing company who provides Wireless Broadband Services to businesses in Canada since 2001, which include High Speed Internet, Voice Services, Data Networking, and Internet redundancy. We deliver high-capacity, symmetrical bandwidth using Fixed Wireless Technology, which offers businesses wireline options such as fibre optic, copper and cable. We own and operate our National Wireless Network, making our company truly different from other telecommunication companies.

Who you are:

You are assertive and confident. You enjoy challenging yourself and consistently meeting and exceeding your own goals. You are proud of your ability to create and maintain lasting relationships based on trust and mutual understanding. You are able to find the positive in a negative situation and slowly build upon it. You have strength of character. You are comfortable with a quota bearing role where you are a hunter helping grow the business with small to medium sized businesses across the country

Qualifications:
- Bilingual (English / French)
- 3 + years of outbound telephone sales and or marketing
- Post secondary education
- Experience selling products and services in telecom or business technology a great asset
- Experience working with product and project management

The Job:
- Telephone prospecting to identify appropriate contacts
- Qualify and drive leads through the sales pipeline
- Establish working relationship with customers
- Collaborate with Marketing to drive campaigns to increase qualified leads
- Cross-selling and up-selling
- Contact new customers – secure appointment or completion of new sales
- Provide assistance to customers by completing on-line orders

Personality:
- Strong work ethic and highly motivated to sell and support customers
- Familiarity and comfort working with Microsoft CRM Tools
- Loves to work with others; vibrant personality
- Goal oriented
- Ability to sense and relate observations to business opportunity
- Strong organizational skills

If you think that this is a great opportunity for you, please contact us now.

J2W: SALES]]>http://jobs.bilingualrecruiters.com/job/Thornhill-Bilingual-Inside-Sales-Account-Manager-Job-ON/1804283/180428318042832012-06-17Bilingual Recruiters Inc.Otherfull-timeUSDstarting0BSThornhill, Ontario, CanadaJob Code: #796
Title: Bilingual Parts Customer Service Representative
Job Location: Burlington ON

Job Description:

Salary: $40,000 - $45,000

Our client, is a global leader in the manufacturing and servicing of specialized heavy equipment. Currently, they are looking for a talented Bilingual Parts Customer Service Representative to add to their already dynamic team. In this role, you will be responsible for assisting in all aspects of a heavy equipment owner’s parts needs, and facilitating the expansion of the relationship by offering the full range of products and services that the company offers.

Responsibilities:

- Effective communication with customers, co-workers and others in a courteous and professional manner.
- Preparing and responding to quotes.
- Following up with potential customers to pursue and receive orders.
- Participation in “on-call” service to support customers, afterhours and on weekends/holidays.
- Managing assigned accounts to facilitate a greater understanding of customer’s business needs.
- Follow up on unclosed quotes and initiate contact with customers who have used our client’s services before.
- Proactively offer customers additional products and services.
- Assist in collections as required.

Qualifications:
- Must be bilingual, English and French.
- A College Degree is preferred with 5 years customer service experience in manufacturing or technical environment.
- Must be proficient with PC applications with advanced skills in Microsoft Word and Excel.
- Must be able to multi-task large volumes of inquiries by phone, fax and email.
- Exceptional organization and problem solving skills required.
- The ideal candidate possesses a positive attitude, with a true willingness to help our customers.

Please Note: Full benefits available to the right candidate including RSP Plan and Bonus.

If you are qualified and interested in this position, apply today!

J2W: CSR]]>http://jobs.bilingualrecruiters.com/job/Burlington-Bilingual-Parts-Customer-Service-Representative-Job-ON/1811899/181189918118992012-06-17Bilingual Recruiters Inc.Customer Service/Client Carefull-timeUSDstarting0BSBurlington, Ontario, CanadaJob Code: #797
Title: Bilingual Client Service Representative
Job Location: Brantford Ontario

Job Description:

Salary: $45,000 - $55,000

Our client, is a leader in the benefits consulting and financial services industries. Due to continued growth, they are currently looking for a Bilingual Client Service Representative to join their stellar team. In this role, the incumbent will be responsible for providing superior client service by resolving problems and service issues with insurance carriers. You will be expected to be proactive with follow through and in providing support to the Consultant as well as the other Client Service Team members within the organization. The position acts as a primary point of contact between the client, suppliers, and the company. Each Client Service Representative will provide the necessary team support to the other CSRs to ensure that superior client service is maintained.

Job Duties:

Include, but are not limited to:

Client Service:

•Manage inquiries and interfaces directly with policyholders.

•Face-to-face meetings as needed and for relationship building, with policyholders, employees, insurance providers, and internal company employees.

•Research and resolve complex claims problems with insurance carriers.

•Determine and work towards resolution of any errors found within contracts, booklets, processes, etc.

•Coordinate contract amendments for clients, checks for accuracy and files appropriately upon completion.

•Proof booklets and contracts for accuracy and ensure compliance with client’s wishes, legislation, Collective Agreements, etc.

•Prepare marketing packages as required including benefits comparisons and provides assistance to the client in drafting employee announcements and group terminations with carriers.

•Ensure smooth transition if client is making a change in carrier. Deliver all relevant documents.

•Maintain accurate and current records for all clients within CRM, (Client Relationship Management Tool).

•Maintain knowledge of products and services available in the market.

•Respond quickly and thoroughly to all client inquiries and problems following necessary research, communication with carriers and the Consultant.

Other :

•Schedule appointments, monitor email, voicemail, prepare letters, spreadsheets, maintain filing and perform other administrative duties as required.

•Special client projects as necessary.

•Provides and coordinates support for Consultant as requested and in accordance with procedures and service agreements.

•Attend internal meetings for process improvements, cross selling initiatives and best practice sharing.

EDUCATION AND EXPERIENCE:

•Minimum of 3-5 years’ experience in the Group Benefits industry.

•University Degree/College Diploma or equivalent experience.

•Working towards CEBS designation desirable.

•Computer literacy with a background in Word, EXCEL, PowerPoint and CRM.

•Fluent in both official languages. French language first.

KNOWLEDGE & SKILLS Requirements:

•Knowledge of group benefits.

•Commitment to “continuous improvement” and skills development.

•Passion for delivering exceptional customer service.

•Excellent communication skills excelling in areas of negotiation and conflict resolution.

•Strong project management and work flow capabilities required.

•Able to work independently.

•Self-motivated.

Please Note: FULL benefits available to the right candidate including: Travel LTD, STD, EAP, Pilates Instructor and Message Therapist.

If you are qualified and interested in this role, please apply today!

J2W: CSR]]>http://jobs.bilingualrecruiters.com/job/Brantford-Bilingual-Client-Service-Representative-Job-ON/1822542/182254218225422012-06-17Bilingual Recruiters Inc.Customer Service/Client Carefull-timeUSDstarting0BSBrantford, Ontario, CanadaJob Code: #799
Title: Bilingual Account Representative
Job Location: Mississauga ON

Job Description:

Salary: $35,000 - $38,000

SUMMARY:

Our client, is a front runner in consumer products distribution and technological solutions. This position is the first point of contact with potential clients and is responsible for generating interest in the company’s products with the ultimate goal of signing up Retailer franchisees. In addition, follows-up on customer support issues.

DUTIES:

The duties include but are not limited to:
- Contact Retailer franchise accounts to promote and sign up individual stores.
- Explain program and forward contract and paperwork for execution.
- Respond to client inquiries in a pleasant, courteous, professional and well-informed manner.
- Remain current on program and corporate products and processes.
- Achieve quality service by accurately assessing and responding to customer needs, using sound judgment and flexibility when recommending appropriate options/solutions. This may entail identifying and resolving complaints, influencing to achieve a mutually satisfactory solution and following escalation protocol, as appropriate.
- Forward completed paperwork to accounting for approval and arrange launch of product.
- Follow-up with retailer on launch.
- Fulfill customer expectations in a manner that complies with policies, practices and procedures.
- Accurately complete appropriate documentation for each franchisee and wrap up calls by inputting data for call history, sending messages to appropriate third parties (e.g., business partners) when required, and/or initiating the necessary franchisee paperwork.
- Assist with internal and external communication activities.
- Follow-up on additional products for existing clients.
- Follow-up on support issues with retailer locations, franchisees as needed.
- Participate in continuous improvements, with focus on service excellence.
- Perform other related duties.

Qualifications:
- High school graduation plus a minimum of three (3) years of work related experience or an equivalent combination of education and experience.
- Experience with Prepaid business and in particular sales to smaller retailers preferred.
- Telecommunications carrier experience an asset.
- Demonstrated experience to effectively deal with difficult people.
- Demonstrated intermediate computer skills including Excel, Word, Outlook, and Internet.
- Experience working in a fast paced, entrepreneurial company an asset.
- Proven ability to implement strategic plans as directed.
- Effective written communication, interpersonal, customer service and organizational skills are required.
- Ability to overcome customer resistance.
- Ability to work independently and as part of a team.
- A self starter with the ability to work in a fast-paced environment.
- Communicate with all levels of staff and clients in a friendly and professional manner.
- Prioritizing and multi-tasking are essential.
- Attention to detail.
- Ability to create excitement by understanding the uniqueness of each prospect.
- Bilingual (French/English).

Please Note: There is an excellent chance that this position will lead into an Account Manager role.

If you are qualified and interested in this role, please apply today!

J2W: SALES]]>http://jobs.bilingualrecruiters.com/job/Mississauga-Bilingual-Account-Representative-Job-ON/1825170/182517018251702012-06-17Bilingual Recruiters Inc.Sales/Business Developmentfull-timeUSDstarting0BSMississauga, Ontario, CanadaJob Code: #798
Title: Bilingual (French & English) Inside Sales Representative
Job Location: Mississauga Ontario

Job Description:

Salary: $35,000 - $40,000 base salary + Bonus + Commissions

Our Client

Our client is a worldwide leading supplier in quality replacement parts, safety equipment and accessories for the material handling and industrial equipment industry. Their corporate culture encourages teamwork, growth & development, creativity and initiative.

The Desired Candidate

You are interested in Selling and solving client’s issues. You pride yourself in being able to provide fantastic customer service and building lasting customer relationships to sell your product. You know that to be successful, you must take the time to learn your client’s business and provide solution options that help their particular situation. You are a great team player and get personal fulfillment through a job done to the best of your ability

Responsibilities

- Initiate and maintain regular contact with existing and potential new clients
- Able to do lead generation to gain new business and sell your product
- Process orders received by phone, e-mail, fax
- Help resolve service related issues as they occur and always provide great customer service
- Work with management to keep track on market trends and customer trends
- Update customer info in CRM and track sales goals
- Work with pricing group to make sure all pricing is correct and up-to-date
- Assist fellow employees and attend trade events

Qualifications
- 2 – 3 years of proven sales / customer care experience
- Bilingual (French and English)
- Strong MS Office skills (Outlook, Excel & Word) + familiarity with Lotus
- AS/400 and IRMN related order processing experience preferred
- Team Player with friendly personality and great Organizational skills
- Must be self motivated with strong interpersonal, communication and organizational skills

J2W: SALES]]>http://jobs.bilingualrecruiters.com/job/Mississauga-Bilingual-%28French-&-English%29-Inside-Sales-Representati-Job-ON/1825171/182517118251712012-06-17Bilingual Recruiters Inc.Otherfull-timeUSDstarting0BSMississauga, Ontario, CanadaJob Code: #802
Title: Bilingual Securities Processing Representative
Job Location: Mississauga ON

Job Description:

Bilingual Securities Processing Representative

Company overview

Our Client is a global leader in the financial industry. They build their success on selling competitive products and services that meet the needs of consumers and clients, treating them fairly at all times and providing support when needed.

They value the people who work for them. They provide a safe and stimulating workplace while offering opportunities to learn and improve personal and professional skills. Being voted as one of Canada’s 50’s best workplaces, for consecutive years, shows that our client takes care of its employees and is focused on growth in the years to come!

They are now looking for an enthusiastic and driven Bilingual Securities Processing Representative to join their team.

Essential Job Functions
- Process and maintain quality control of all client transaction requests
- Executes the client's instructions within the corporate/departmental quality and quantity standards.
- Ensures that client's instruction documentation meets the corporate and dealer requirements
- Researches and reconciles outstanding items from the daily processing control and cash receipt reports
- Ensures the confidentiality (CISP) of client accounts
- Analyzes and trouble shoots processes for inefficiencies and makes recommendations
- Participates in external client and vendor contact

Requirements
- Must have High School Diploma or (Post Secondary an asset)
- Minimum 1 to 3 years in Securities Processing
- Experience with Segregated Funds a Huge asset
- CSC or IFIC is an asset
- Experience with GIC’s
- Availability for possible Rotational Shift
- Bilingualism (English and French)

Other Skills and Abilities
- General Financial Industry knowledge
- Excellent time management and organizational skills
- Computer savvy
- Leadership abilities and teamwork an asset

Advantages of working for this Client
- Full benefits after 3 months
- In house Gym facility with access to a Chiropractor and Personal trainer
- In house cafeteria with meal plans / subsidized meals
- Multiple rewards based on performance (Monthly, Quarterly/ Yearly)

If you are qualified and interested in this position, please apply today!

J2W: ADMIN]]>http://jobs.bilingualrecruiters.com/job/Mississauga-Bilingual-Securities-Processing-Representative-Job-ON/1833195/183319518331952012-06-17Bilingual Recruiters Inc.Administrative/Clericalfull-timeUSDstarting0BSMississauga, Ontario, CanadaJob Code: #803
Title: Bilingual Human Resources Generalist
Job Location: Markham ON

Job Description:

Salary: $60,000 - $65,000

Our client, is a leader in the Insurance industry. Currently, they are looking to add another permanent member to the Canadian HR team based out of Markham, Ontario. The Bilingual Senior Generalist position will report to the Assistant Vice President, Human Resources and be a true business partner to their Sales team while focusing on enhancing the recruitment and retention experience for their employees. With a focus on establishing him/herself as a true business partner to the Sales team, managing the full recruitment cycle, participating in employee engagement initiatives, resolving employee relations matters, designing a training curriculum and participating in other HR projects, this position will play an integral role in Human Resource’s continued success.

Recruitment & Retention Duties:
- Responsible for the timely placement of vacant positions across Canada - English & French.
- Schedule and conduct interviews.
- Creation of interview questions, guidelines, testing, etc.
- Source and liaise with 3rd party service providers.
- Creation and implementation of a company co-op program; establish relationships with various accredited institutions.
- Work with department leads to develop an orientation and on-boarding training schedule for all staff groups.
- Development of employee feedback systems such as: probationary reviews, satisfaction survey, etc.
- Connect with Social Media recruitment tools to grow candidate job bank (i.e.) Facebook, LinkedIn, Twitter, etc.
- Conduct Exit Interviews for French speaking population.
- Develop, maintain and continuously analyze recruitment metrics.

Talent Development Duties:
- Create a company Succession Planning and Job Share program.
- Key participant in communication, follow up, round tables and action items as pertaining to employee satisfaction surveys to support organization direction.
- Develop training curriculum to address company opportunities.
- Source appropriate facilitators throughout Canada to satisfy training curriculum design.
- Field HR Business Partner.
- Provide coaching and counsel to company Sales teams on employee relations matters.
- Assist Vice President, Divisional Managers on employee performance management issues.
- Support Sales team on all HR related matters across Canada.
- Participate with regular conference calls, meetings, etc., to enhance HR visibility and support.
- Facilitate a variety of HR conference calls in French.
- Solicit & source agencies to support Agent contingency recruitment.
- Recommend process efficiencies to support sales objectives as related to HR.
- Consult with AVP, HR to address process challenges and escalated matters.

Qualifications:
- Must be fluently bilingual – English/French.
- Must have a minimum of 6-8 years’ experience as an HR Generalist as well as prior experience with most of the description above.
- CHRP designation or working towards CHRP designation completion.
- Knowledge with applicable legislation across Canada.
- Previous experience in the Insurance industry an asset.
- Possess strategic thinking, problem solving and fact-finding skills.
- Ability to make recommendations to effectively resolve issues and use judgment that is consistent with the company’s policies, practices or with regulations and laws.
- Ability to lead, manage multiple projects, and complete activities accurately and on time.
- Strong communication and presentation skills.
- Maintain confidentiality at all times.
- Ability to independently interact and build relationships with all levels of management.
- Effective team player able to work across multiple functions and disciplines and possess strong collaboration skills to manage issues with business partners and peers.
- Ability to have fun and maintain a positive mental attitude.
- Minimal travel is required.

Please Note: FULL benefits available to the right candidate including: Pension Plan and Share Purchase Plan.

If you are qualified and interested in this position, apply today!

J2W: OTHER]]>http://jobs.bilingualrecruiters.com/job/Markham-Bilingual-Senior-Human-Resources-Generalist-Job-ON/1835400/183540018354002012-06-17Bilingual Recruiters Inc.Human Resourcesfull-timeUSDstarting0BSMarkham, Ontario, CanadaJob Code: #806
Title: Bilingual Accounts Receivable Representative
Job Location: Toronto Ontario

Job Description:

Salary: $45,000 - $50,000

Summary: You will manage customers’ accounts; perform collection calls for payment; and record data accurately in a timely manner.

Responsibilities:

- Process credit applications/credit queries on customers.
- Setup/maintain customer accounts.
- Daily deposits, cheque allocations & banking liaison.
- Call customers for payment on accounts and follow up with copies as needed as well as troubleshoot disputed invoices.
- Maintain accurate documents as back up (deposits and customer records).
- Maintain customer confidentiality.
- Work effectively with all internal and external customers.
- Third party action for default payment/liens.
- Reports as requested.
- Ensure all work is conducted in accordance with ISO procedures as required.
- Other duties as required.

Requirements:
- College Diploma (or equivalent).
- Must have FULL-cycle A/R collections knowledge.
- Strong computer aptitude; experience with MS Office.
- Bilingualism is mandatory (English/French).
- Excellent communication, interpersonal and negotiation skills.
- Customer service focus.
- Organized, ability to multi-task and prioritize workload to meet deadlines.
- Self-starter, demonstrated energy and enthusiasm.
- Flexibility in hours.

Please Note: Full benefits are available to the right candidate.

If you are qualified and interested in this role, please apply today!

J2W: FIN]]>http://jobs.bilingualrecruiters.com/job/Toronto-Bilingual-Accounts-Receivable-Representative-Job-ON/1855176/185517618551762012-06-17Bilingual Recruiters Inc.Accounting/Finance/Insurancefull-timeUSDstarting0BSToronto, Ontario, CanadaJob Code: #810
Title: Bilingual Client Service Representative – Call Centre (Part-Time)
Job Location: Toronto Ontario

Job Description:

Salary: $18.44/hr + Bilingual Premium

Summary:

Our client, is a leader in the Insurance Industry. Currently, they are looking for a Bilingual Client Service Representative to add to their already dynamic team.

Primary Responsibilities:

The CSR provides the front line link between the company and their clients in a call centre environment. The CSR must achieve individual objectives and must maintain and improve upon the high level of standards within the department.

Duties:
- Provide policy holder and product information to clients and advisors.
- Provide back up to the IP call centre.
- Document issues and respond to requests by determining appropriate action in order to resolve situations.
- Follow up with clients within established service standards.
- Maintain service records, preparation of reports.
- Ensure service standards are maintained or excelled.
- Participate in recommending improvements to service and procedures.
- Process non-financial transactions when necessary.
- Shift work (current call centre hours 8:00am - 7:00pm and until 8:00pm during RSP season).

Qualifications:
- Strong knowledge of the life insurance industry.
- 1-2 years of client service experience.
- Strong communication skills and ability to multi-task.
- Excellent written and verbal communication skills.
- Positive, service-oriented attitude with a commitment in offering superior service.
- Fluency in English/French both verbal and written a must.

Please Note: The position is a 12 month contract with part-time hours. A minimum of 20 hours per week will be guaranteed.

If you are qualified and interested in this position, apply today!

J2W: CSR]]>http://jobs.bilingualrecruiters.com/job/Toronto-Bilingual-Client-Service-Representative-Call-Centre-%28Part-Time%29-Job-ON/1855178/185517818551782012-06-17Bilingual Recruiters Inc.Customer Service/Client Carefull-timeUSDstarting0BSToronto, Ontario, CanadaJob Code: #809
Title: Bilingual Production Specialist
Job Location: Toronto ON

Job Description:

Salary: $55,000 - $60,000

Bilingual Production Specialist (Toronto or Montreal)

We are looking for a passionate professional to provide support to project teams by performing all aspects of the document/presentation production cycle. The successful candidate must present professionally, be a great communicator, have a good attention to detail and be able to multitask & prioritize to meet deadlines.

The specifics:
- Provide support to project teams by performing all aspects of document/presentation production
- Create layout solutions to presentation slides
- Produce advanced-level graphical slide in company’s standard software.
- Generate and edit PowerPoint slides applying creative layout solutions
- Maintain high quality standards by proofing work for errors, consistency and adhere to company formats
- Scan in photos/logos etc… resize and manipulate them, and insert them into presentations
- Assist with final packaging, copying, and binding of deck copies
- Produce online surveys
- Guide consultants through production process, explaining time and software constraints and suggesting alternatives
- Make sure consultants maintain high quality standards and adhere to company protocol
- Communicate effectively with other project team members and the team coordinator
- Provide support to other teams as needed locally or regionally.

Qualifications
- Bilingual (fluent in French)
- Post secondary education
- 3 years in desktop publishing
- 2 years with computerized business/ statistical, and graphic design applications
- Excellent working knowledge of all or most of the following: MS Powerpoint, Excel, Word, Outlook, Think Cell, Adobe Photoshop, InDesign, Illustrator.

Other
- Must be professional but also knows how to be a team player.
- Able to work with a sense of urgency in a fast paced, deadline-oriented environment with frequent interruptions
- Have a strong attention to detail and accuracy while adhering to strict standards and guidelines
- Have exceptional organization and problem solving skills
- Outstanding customer service focus
- Self Starter
- Creative thinker that can see “outside the box”

This position allows for exposure to various industries and types of businesses. You will gain valuable business experience in a ever-changing and dynamic work environment.

We would love to hear from you. Please, send us your resume.

J2W: OTHER]]>http://jobs.bilingualrecruiters.com/job/Toronto-Bilingual-Production-Specialist-Job-ON/1855179/185517918551792012-06-17Bilingual Recruiters Inc.Otherfull-timeUSDstarting0BSToronto, Ontario, CanadaJob Code: #808
Title: Bilingual Client Service Representative – Correspondence
Job Location: Toronto Ontario

Job Description:

Salary: $35,000 - $36,000 + Bilingual Premium

Summary:

Our client, is a leader in the Insurance Industry. Currently, they are looking for a Bilingual Client Service Representative to add to their already dynamic team.

Primary Responsibilities:
- Provide optimal customer service to both the company and policyholders.
• Respond to written and telephone requests within service standards.
• Investigate, research, resolve, and make recommendations for resolution for problems and issues that may arise. This may include liaising with legal, management, and other departments as required.
• Provide back-up support for the Call Centre as required.
• There will be the occasional need for you to do some light translation (English>French and French>English)

Qualifications:
- Solid understanding of insurance a definite asset.
- 2 Years of Client Service experience.
- Excellent customer service skills - maintains self-composure when confronted on issues by demanding or irate customers.
- Good oral and written skills in English and French.
- Strong analytical and problem solving skills.
- Demonstrates good judgement when making decisions.
- Able to handle high volumes of work and a variety of tasks at one time.
- Technical Skills – CAPSIL, MS Office.
- Must be able to work overtime to maintain service standards.
- Must be able to deal effectively with all levels of management and professional staff.
- Takes initiative, must be a self-starter.

Please Note: The position is a 12 month contract.

If you are qualified and interested in this position, apply today!

J2W: CSR]]>http://jobs.bilingualrecruiters.com/job/Toronto-Bilingual-Client-Service-Representative-Correspondence-Job-ON/1855180/185518018551802012-06-17Bilingual Recruiters Inc.Customer Service/Client Carefull-timeUSDstarting0BSToronto, Ontario, CanadaJob Code: #811
Title: Bilingual Client Service Representative – Call Centre
Job Location: Toronto Ontario

Job Description:

Salary: $35,000 - $36,000 + Bilingual Premium

Summary:

Our client, is a leader in the Insurance Industry. Currently, they are looking for a Bilingual Client Service Representative to add to their already dynamic team.

Primary Responsibilities:

The CSR provides the front line link between the company and their clients in a call centre environment. The CSR must achieve individual objectives and must maintain and improve upon the high level of standards within the department.

Duties:
- Provide policy holder and product information to clients and advisors.
- Provide back up to the IP call centre.
- Document issues and respond to requests by determining appropriate action in order to resolve situations.
- Follow up with clients within established service standards.
- Maintain service records, preparation of reports.
- Ensure service standards are maintained or excelled.
- Participate in recommending improvements to service and procedures.
- Process non-financial transactions when necessary.
- Shift work (current call centre hours 8:00am - 7:00pm and until 8:00pm during RSP season).

Qualifications:
- Strong knowledge of the life insurance industry.
- 1-2 years of client service experience.
- Strong communication skills and ability to multi-task.
- Excellent written and verbal communication skills.
- Positive, service-oriented attitude with a commitment in offering superior service.
- Fluency in English/French both verbal and written a must.

Please Note: The position is a 12 month contract.

If you are qualified and interested in this position, apply today!

J2W: CSR]]>http://jobs.bilingualrecruiters.com/job/Toronto-Bilingual-Client-Service-Representative-Call-Centre-Job-ON/1857953/185795318579532012-06-17Bilingual Recruiters Inc.Customer Service/Client Carefull-timeUSDstarting0BSToronto, Ontario, CanadaJob Code: #813
Title: Bilingual Credit Administrator
Job Location: GTA ON

Job Description:

Salary: TBD

Our client, is a leader in their industry. Their success can be attributed (in large part) to a high level of both customer and employee satisfaction. Currently, they are searching for a Bilingual Credit Administrator to add to their dynamic team.

Summary: The Bilingual Credit Administrator is responsible for the daily cash receipts, daily deposits, payment posting on the customer’s account, responding to trade inquiries, assisting in setting up new customer accounts, making collection calls, releasing orders for the buying groups, maintenance/filing of the credit files, reporting preparation and other ad hoc duties, and providing quality service to customers.

Major Responsibilities:

- Prepare the daily cash deposit and post payments to the customers’ accounts.
- Acts as a backup to approve order releases, and provides credit approvals for the buying group orders.
- Maintains / Files customer credit files.
- Responds to trade references.
- Prepares monthly reports as required.
- Makes collection calls.
- Assists other Credit Officers, as needed.
- Performs Ad Hoc duties, as required.

Requirements:

- Must be Fluently Bilingual in French and English;
- Analytical, organizational and time management skills;
- Excellent communications and negotiation skills;
- Detail-oriented and ability to multitask;
- Proven ability to work within a cross-functional team without formal authority;
- Highly motivated and able to work independently;
- Strong computer skills;
- SAP experience would be considered a definite asset.

Education and/or Experience:

- (1) year previous experience in credit and collections;
- (1) year previous experience with cash application;
- Credit & Collections Certificate;
- Accounting or Business Diploma.

Please Note: The role is a 12 month contract.

If you are qualified and interested in this role, please apply today!

J2W: FIN]]>http://jobs.bilingualrecruiters.com/job/GTA-Bilingual-Credit-Administrator-Job-ON/1867862/186786218678622012-06-17Bilingual Recruiters Inc.Accounting/Finance/Insurancefull-timeUSDstarting0BSGTA, Ontario, CanadaJob Code: #773
Title: Bilingual (French & English) Sales Representative
Job Location: Mississauga Ontario

Job Description:

Salary: Total compensation for 1st year = $75,000 to $100,000

Who we are:

We are a company providing High Performance and professionally engineered parts for heavy equipment. We strive to be the leader of quality wear part in the industry

Who you are:

You have some knowledge of the Construction industry. You are assertive, confident and you enjoy challenging yourself and consistently meeting and exceeding your own goals. You are proud of your ability to create and maintain lasting relationships based on trust and mutual understanding. You are able to find the positive in a negative situation and slowly build upon it. You have strength of character.

Requirements

- Post Secondary education is preferred

- Experience in construction would be an asset

- Ability to learn a wide product spectrum

- Minimum 2 to 3 years experience in sales and lead generation

The Job
- On a regular basis, you would visit constructions sites and corporate offices
- Outbound Sales and cross-selling
- Develop a strategy to grow the market
- Develop new business by uncovering opportunities
- Act as a liaison between clients and company to ensure quality of service
- Meet Sales quotas and targets
- Promote our products in an ethical manner
- Respond to clients’ inquiries in a professional manner
- Remain current on our products and launches; informing clients when appropriate
- Write agreements of purchase and sale in accordance with processes and protocols

Essential Qualities for Job

- High level of commitment to exceptional customer service and relationship building

- Have a love of sales and relationship building

- Are a consistent overachiever, always competing with yourself

- Are a great communicator and a better listener

- Are a great teammate - helpful and collaborative

- Confident in construction and corporate environments

- Motivated, intelligent, friendly, proactive, customer-focused and consultative

If you are qualified and interested in this position, please apply today!]]>http://jobs.bilingualrecruiters.com/job/Mississauga-Sales-Representative-Job-ON/1870191/187019118701912012-06-17Bilingual Recruiters Inc.Otherfull-timeUSDstarting0BSMississauga, Ontario, CanadaJob Code: #815
Title: Bilingual Human Resource Generalist
Job Location: Longueuil QC

Job Description:

Salary: $12/hr

Bilingual Human Resource Generalist

If you are looking for an exciting and challenging career with a company that is as dedicated to its employees as it is to its customers, then your opportunity is here! Our client is a dynamic leader in the Food Industry. Currently, they are looking to add a Bilingual Contracts Administrator to their growing team of professionals.

Responsibilities:


- Be able to work in a professional and corporate environment
- Be able to multi task and take initiatives
- Should have a Human Resource background
- Responsible, dedicated and a hard worker

Qualifications:

- Bilingual with excellent communication skills in French and English;
- One (1) year in Human Resources Administration
- Show ethical and moral judgment when dealing with confidential information
- Must be comfortable with a role that involves both administrative and analytical tasks;
- Strong computer skills (Access, Excel);
- Able to prioritize workload with strong organizational skills;
- Displays a sense of urgency and able to work well under pressure;

A few reasons why it’s great to work for this company:
- Company has been in business for over 125 years
- Its operations span across North America
- Be rewarded with on-going career growth and opportunities

If you are qualified and interested in this role, please apply today!

Due to the high volume of resumes received please be advised only those selected for an interview will be contacted. No phone calls please.

J2W: ADMIN]]>http://jobs.bilingualrecruiters.com/job/Longueuil-Bilingual-Human-Resource-Generalist-Job/1873947/187394718739472012-06-17Bilingual Recruiters Inc.Human Resourcesfull-timeUSDstarting0BSLongueuil, Quebec, CanadaJob Code: #816
Title: Bilingual Customer Service Representative (13month contract)
Job Location: Mississauga ON

Job Description:

Salary: $38,000 - $40,000

Our client is positioned to become the Canadian leader in the medical equipment business. Since 1995 their trademark industry-leading service has helped them reach and surpass their goals. From the beginning they have practiced a true team approach, constantly searching for staff with the right combination of attitude and competence. The same has gone for their acquisitions of and partnerships with complementary companies. Their philosophy of adding value to their customer’s relations is multi-dimensional. The team approach to staffing and partnership is the cornerstone of their success. They constantly aim to go beyond the expected to give their customers the best possible equipment and service the meet their unique needs.

Responsibilities:

- Provide phone support to customers
- Provide administrative support and coordinates the activities of Sales Reps.
- Manage customer accounts and explore opportunities to increase revenue
- Prepare releases and process incoming capital and regular sales purchase orders
- Complete necessary documentation and prepare invoices
- Assess all customer concerns for reportable complaints and Escalate if necessary
- Coordinate estimate preparation, repair prioritization and assign equipment to Repair Technicians based on complexity or required repair
- Act as the key point of contact within the team for all work flow coordination
- Collect data and compile sales metrics on a weekly and monthly basis

Requirements:
- Fully Bilingual (French and English) – verbal, reading and writing
- Excellent communications and interpersonal skills
- Professionalism
- Good analytical skills – Pro-active attitude
- Team player who can develop positive relationships with people of all levels
- Excellent computer skills ( Microsoft office – Word, Excel, PowerPoint, Outlook)
- Experience in CRM tools would be considered an asset
- Organized and very detail oriented – Able to prioritize and manage multiple tasks at once

Please contact us today!

J2W: CSR]]>http://jobs.bilingualrecruiters.com/job/Mississauga-Bilingual-Customer-Service-Representative-%2813month-contract%29-Job-ON/1884926/188492618849262012-06-17Bilingual Recruiters Inc.Otherfull-timeUSDstarting0BSMississauga, Ontario, CanadaJob Code: #817
Title: Bilingual Customer Support
Job Location: Mississauga Ontario

Job Description:

Salary: $32,000 - $34,000

Our Client

Our client is a worldwide leading supplier in quality replacement parts, safety equipment and accessories for the material handling and industrial equipment industry. Their corporate culture encourages teamwork, growth & development, creativity and initiative.

The Desired Candidate

You pride yourself in being able to provide fantastic customer service. You know that to be successful, you must take the time to learn your client’s business and provide solution options that help their particular situation. You are a great team player and get personal fulfillment through a job done to the best of your ability. You are self-motivated with strong organizational and time management skills and are meticulous to small details.

Responsibilities

- Respond to incoming calls and customer inquiries and requests
- Dispatch requests to appropriate personnel
- Ensure that all inquiries received (in-box, fax, phone) are responded to in a timely manner
- Address and resolve any service related issues such as tracking, shipping, back order, quantity and quality issues in conjunction with the sales support administration, inside sales and Technical assistance group
- Process orders and related invoicing into AS/400 system
- Review and Process Return authorization and annual return requests in conjunction with Sales support and Operations Manager.
- Process and sort the parts that are sent back from customers
- Maintain and administer customer account profiles in AS/400 and CRM
- Assist in picking of related orders when required

Qualifications
- 2 – 3 years of customer care experience
- Post secondary education preferred
- Bilingual (French and English)
- Strong MS Office skills (Outlook, Excel, Access, PowerPoint & Word) + familiarity with Lotus
- AS/400 and CRM related order processing experience preferred
- Team Player with friendly personality and great Organizational skills
- Must be self motivated with strong interpersonal, communication and organizational skills

Call us today!

J2W: CSR]]>http://jobs.bilingualrecruiters.com/job/Mississauga-Bilingual-Customer-Support-Job-ON/1888047/188804718880472012-06-17Bilingual Recruiters Inc.Otherfull-timeUSDstarting0BSMississauga, Ontario, CanadaJob Code: #818
Title: Admin Operations Support / Customer Service
Job Location: Mississauga Ontario

Job Description:

Salary: $28,000 - $34,000 based on experience

Our Client

Our client is a worldwide leading supplier in quality replacement parts, safety equipment and accessories for the material handling and industrial equipment industry. Their corporate culture encourages teamwork, growth & development, creativity and initiative.

The Desired Candidate

You pride yourself in being able to provide fantastic customer service and administrative support. You know that to be successful, you must take the time to learn your client’s business and provide solution options that help their particular situation. You are a great team player and get personal fulfillment through a job done to the best of your ability. You are self-motivated with strong organizational and time management skills and are meticulous to small details.

Responsibilities

- Provide Administrative support to management and supervisors.
- Update, process and analyze reports for sales, operations and customer service
- Support Supervisors with day-to-day tasks and projects
- Respond to incoming calls and customer inquiries and requests and dispatch request to proper personnel
- Process orders and related invoicing into AS/400 & Company’s system per customer request (phone, fax, mail or e-mail)
- Address and resolve any service related issues

Qualifications
- 2 years of Administrative support experience
- Excellent Data Entry skills required
- Post secondary business related education preferred
- Strong MS Office skills (Outlook, Excel, Access, PowerPoint & Word) + familiarity with Lotus
- AS/400 and CRM related order processing experience preferred
- Team Player with friendly personality and great Organizational skills
- Must be self motivated with strong interpersonal, communication and organizational skills

Contact us today!

J2W: Admin]]>http://jobs.bilingualrecruiters.com/job/Mississauga-Admin-Operations-Support-Customer-Service-Job-ON/1894272/189427218942722012-06-17Bilingual Recruiters Inc.Otherfull-timeUSDstarting0BSMississauga, Ontario, CanadaJob Code: #819
Title: Bilingual Customer Service Representative (Permanent Part-Time)
Job Location: Toronto Ontario

Job Description:

Salary: $16,000 - $18,000 (Mon-Fri 4pm - 8pm Shift)

Job Purpose:

The Bilingual Customer Service Representative is responsible for handling incoming telephone inquiries from customers (auto lessees) while ensuring that a high level of service is delivered. The Customer Service Representative is also responsible for handling incoming and outgoing calls to and from automobile dealers. The representative’s primary responsibilities focus on responding to questions, helping

clients by taking payment arrangements on their past due accounts, and/or addressing concerns related to all active customer lease accounts.

The representative’s primary responsibilities focus on updating, correcting and maintaining data to ensure the accuracy of current lease contracts in the database (including information related to insurance, government, credit reporting, etc.) according to company policies and guidelines.

The Customer Service Representative is responsible for providing straightforward and knowledgeable service to create a relationship of mutual trust and confidence with customers, dealers and fellow employees. The incumbent works closely with other representatives in his/her team as well as with all accounting staff.

Responsibilities:


1. Establishes a customer service experience that is meaningful and effective by:

- Addressing and resolving customer service inquiries, issues, or complaints on current, delinquent or recently authorized customer lease contracts or in a fair and equitable manner according to established customer service guidelines.
- Accurately communicating the terms and conditions of customer leases and investigating required changes such as insurance information, as required.
- Taking action as directed and following up on all missing or inadequate information and/or problem situations until resolved with dealers or customers.

2. Conducts basic inbound call collection activity by:

- Discussing contractual lease payment arrangement with customers.
- Responding to client queries, as needed, in a prompt and professional manner.

3. Ensures that the delivery of customer service fosters overall customer and organizational satisfaction by:

- Proactively seeking information, requesting clarification or responding to requests for information/clarification from customers and dealers regarding lease, banking and legal documentation in a professional and efficient manner.

- Escalating more serious customer service situations/problems to the Customer Service Supervisor or other staff members, as needed, for speedy and equitable resolution.
- Maintaining a positive working relationship with fellow employees in order to quickly and efficiently resolve issues/problems before they result in loss of a dealer’s or customer’s business and negatively impact the dealer or customer relationship.
- Showing respect for the dealer and/or customer and listening to the dealer’s and/or customer’s needs.

Education/Experience:

- Previous experience in a customer service capacity utilizing the telephone as the primary means of communication.
- Fully fluent in written and verbal English and French
- Previous experience in a customer service or an accounts receivable role.
- Post-secondary education
- Experience with Microsoft operating systems including Word, Excel, Outlook and the Internet.
- An understanding of basic business math and accounting principles.

Please Note: Although this is a permanent part-time role, there is a chance it will become permanent full time.

If you are qualified and interested in this role, please apply today!

J2W: CSR]]>http://jobs.bilingualrecruiters.com/job/Toronto-Bilingual-Customer-Service-Representative-%28Permanent-Part-Time%29-Job-ON/1896907/189690718969072012-06-17Bilingual Recruiters Inc.Customer Service/Client Carefull-timeUSDstarting0BSToronto, Ontario, CanadaJob Code: #820
Title: Bilingual Customer Service Representative (6 month Contract going to Permanent)
Job Location: Mississauga ON

Job Description:

Salary: $35,000 - $39,000

Our client is the leading provider of coin and card operated vending services for over 525 residential communities across Canada. They continually reinvest in their business and in their employees to stay competitive and maintain client and employee satisfaction. They supply and service all equipment as well as continually work to maintain and improve client relationships; a truly client focused industry leader.

You are the customer service representative responsible for serving customers in a call center environment. You will be accountable for dealing with customer inquiries, concerns and processing transactions. You will understand that as a brand ambassador, you will provide positive brand experience to all customers. You are a Professional with a strong work ethic and a positive team attitude, who has excellent interpersonal and customer service skills. You are an excellent problem-solver and have great objective handling skills

Job Duties:
- Answer incoming calls for service requests in a professional courteous manner.
- Focus on a positive customer experience
- Diagnose customer experiences and relate pertinent information to service technicians via electronic dispatching process
- Maintain fleet maintenance and service records
- Enter service related data in company’s system and Excel
- Update and maintain location files

Requirements:
- Bilingual (French & English) Spanish an Asset
- 2-3 years call center experience
- Minimum Grade 12 education
- Excellent Data Entry Skills
- Intermediate skills in Windows programs (Excel, Word, PowerPoint)
- Excellent problem resolving skills
- Able to work evenings, weekends, holidays and on call as required
- Previous experience in service / dispatch would be an asset
- Able to work well under pressure, while remaining calm

Please contact us today!

J2W: CSR]]>http://jobs.bilingualrecruiters.com/job/Mississauga-Bilingual-Customer-Service-Representative-%286-month-Contract-going-to-Permanent%29-Job-ON/1902119/190211919021192012-06-17Bilingual Recruiters Inc.Otherfull-timeUSDstarting0BSMississauga, Ontario, CanadaJob Code: #821
Title: Bilingual Order Desk Clerk
Job Location: North York ON

Job Description:

Salary: $40,000 - $41,000

Our client, is a world leader in the Consumer Packaged Goods Industry. Currently, they are seeking to add a Bilingual Order Desk Clerk to their team.

Responsibilities:

- Preparation of sales orders specifically with procurement, customer complaints, returns and all intermediary activities in the ordering process.
- Track transportation and scheduling requirements to applicable distribution centres.
- Procure wholesale orders.
- Liaise with Wholesale and company Production.
- Process warehouse receipts and related activity for management of customers.

Qualifications:
- 3-5 Years of Customer Service/Order Entry Experience.
- SAP knowledge considered a HUGE asset.
- Fully bilingual in French and English (written and verbal) is required.
- Ability to work independently and within a team environment.
- High school and/or College diploma.
- Previous experience in Logistics is an asset
- Developed PC literacy
- Ability to prioritize

Please Note: The position is a 12 month contract.

If you are qualified and interested in this role, please apply today!

J2W: CSR]]>http://jobs.bilingualrecruiters.com/job/North-York-Bilingual-Order-Desk-Clerk-Job-ON/1902120/190212019021202012-06-17Bilingual Recruiters Inc.Customer Service/Client Carefull-timeUSDstarting0BSNorth York, Ontario, Canada